markavis Posted September 5 Share Posted September 5 Hello, I submitted some books to be pressed and or graded. I got a message saying my credit card was declined due to it being expired. It looks like CGC entered the incorrect expiration date. How can I reach CGC to let them know to re-run the card with the correct date? Thank you. Mark Avis Link to comment Share on other sites More sharing options...
Administrator KaileeS CS Posted September 6 Administrator Share Posted September 6 Hello @markavis, Thank you for contacting us. Hope you are doing well! You may update your payment information by logging into your account online and going to the Submission Tracking feature. Here you should find the Update Payment option. Alternatively, we can also update your account for you if you prefer. If you would like to contact us, you can call or text 855-472-3310 and we will be happy to assist you. Please feel free to reach out with any additional questions. Link to comment Share on other sites More sharing options...
