Tcarroll17

It's the new "virgin" label Lucky duck, normally that's $10 extra!

1 Book ME (Mislabeled - missing artist notes and key comments) Scheduled for Grading: 06/01 G/E/I: 7/25 Over/under another 2 months?

Well, that's exactly why they won't do that. People just keep shoveling cash their way no matter how little they care about delivering what we paid for. After 8 months of repeated bad experiences and effectively being told they don't care one bit, I can't in good conscience give them another penny. Hopefully some day that changes, but I'm not holding my breath. As the economy declines and inflation ramps up, businesses that can't do what I'm paying them to do will lose my dollars very quickly.

Same for me. Called today. They said "we can't give any kind of timeline on a mechanical error." Then tried to tell me my submission "is more complicated than normal mechanical errors." They literally have to print a new label, and holder it. That's it. When I explained how ridiculous of an answer that was....radio silence. I inquired why it would take longer than a reholder, which advertises 25 days. She said "a lot more people have to check on it to make sure it's correct." Well geez, if one single person actually looked at it the first time it wouldn't have been sent back. She also offered that "she thinks they are kind of backed up, but isn't really sure." Done done and done. Not sending another book, what a joke.

Crazy indeed. I can't think of any other service/product I've used where the correction takes 3x+ the original amount of time to fix a small error. In any normal situation, it would be fixed promptly. Similar for me, it's just missing the artist info and key comments. Literally just needs a slip of paper printed and reslabbed. Should take all of 10 minutes.

Very frustrating! Same with mine. It's a modern, they just messed up the label. It took 9 days to go from arrival to shipped originally (awesome, very happy), but then sits for 5+ weeks to fix their error. It's really hard to believe it's not intentional. With the ME changes and how long they take, they really try to dissuade you from daring to make a return.

Oh and as a second follow up, I think this does impact the grade. I'm certainly not a professional grader, but active in the hobby and I feel pretty confident I get close between 0.5-1.0 on almost every submission. My book was easily a 7.5-8.0 and got a 5.5

Hey, I can weigh in here. I had a very similar situation. Bought an ASM 238 at a local show. I inspected it, the insert was intact, however, very slightly tilted down (I'm talking almost unnoticeable). I.figured there has to be some degree of not being perfect each copy, right? Well, maybe it was spliced in, maybe it was not. To me, it seems like it was genuinely original to the book, there was no evidence of staple terror or separation, the cover was really tight. However, here is what I got when I submitted. Still came back as a universal, but there was a comment that the tattoos insert was married. Based on what you're saying I guess it's possible yours would have the same result.

Yep, very frustrating. I have one that has been scheduled for grading since 6/1. No movement. I called and they told me "they are running about 20-25 days." I'm at 27 working days so guess that's not the case 🤷🏼 With as many mechanical errors as they seem to be having, I'm not sure why they don't just have a separate mechanical error team to get them fixed quickly. Or maybe they do, and it's just still taking forever.

Geez... I've had 1 book ME SFG since 6/1. Absolutely no movement. Seen numerous MEs that arrived weeks later being done already, ugh.

Nice! I have a 1 book ME SFG 6/1. Still no movement as of today 😕 I'm curious to hear about how those come back. Fingers crossed for you.

The true intention of the policy coming into full bloom. $$$

This makes so much sense. I don't know why I didn't think of that, but I think you are spot on. I know of a few other posters that had sent them back multiple times and had the same scuffing, I don't know if it was exactly the same or not. But that would make total sense, if they are doing a new slab, but not a new sealed bag. The scratching stuffing is on the sealed bag, there is no question, so changing the slab would do absolutely nothing

Sorry, after reading this again I think I might have misunderstood. You still notice it when it is out of the slab, but yes I would say it is less noticeable once the comic is physically out of the bag. Can still see it, but definitely the comic makes it more prominent than when the comic is not in the bag, harder to see for sure

Yes, they look exactly the same. I'll send some pictures when I get a chance Even were that the case, they should be corrected once encapsulated and they see them