I'm with you on that. I bid on an inexpensive book on eBay once that had free shipping. I bid something like 20 bucks, but I was the only bidder, so I won at the starting bid of $5. Book came First Class in an envelope, nothing more. Seller said, "Hey, it was 5 bucks with free shipping, what did you expect?" I expected you to spend the extra 20 cents it would have cost to put a couple pieces of cardboard in.
I don't even leave it to chance now. Unless they specifically state how they ship I always ask and then I almost always offer extra money for better packaging.
Yes, I have gotten to the point where I don't feel comfortable knowing that it would have been cheaper and easier for the seller to have simply torn the book up and thrown it in the trash, rather than listing it and selling it.
"$5 with free shipping" means the seller lost money.
And the cardboard pads I use cost a minimum of 26 cents each, and I use 2-4, at least, in each package. I'm not sure how to get good cardboard for only a 20 cent cost, whether in charge or labor.
I was talking postage costs, not for the cardboard. It was an inexpensive book, I didn't expect anyone to use 2-4 pieces of "good cardboard" that they bought, just something to keep it from being folded in half and shoved in my mailbox.
And, yes, selling something for $5 with free shipping is pretty close to losing money, but the answer isn't poor shipping, it's not listing things for a minimum bid of $5 with free shipping.
Freakin' eBay is always pushing me to sell with "Fast 'N Free" shipping, even recommending it after my comic doesn't sell for 99¢ to begin with. I sell that at the opening bid and have to pay for the shipping too, I am not a good businessman. You'd think they would see that.
-slym