adamjb4

Hello, I was told in another thread that there were two sizes of slabs; however, I've taken that to mean two categories of slabs, regular and thick. That being said, how many total slab sizes exist? I was a bit confused after receiving at least three different sizes from my first submission, mainly because two cards from the same set must have had some subtle sizing differences. Appreciate any help!

Afternoon, Any update on this?

Hi Crystal, Thank you for the quick reply. I've snapped a quick photo from my recent submission showing three differently-sized holders. The middle and far right slabs are the two cards that I mentioned in my original post that both came from the same set, but the biggest slab allows for more movement than I am comfortable with. I appreciate the explanation for "service unavailable". On a related note, I had other cards similar in size to the '99 Upper Deck Winning Materials, but they were slabbed without issue. Is it worth resubmitting for another evaluation, or will it 100% be returned without slabbing? Thanks for your time. Adam

Good evening, I have a couple questions from a recent large basketball submission. 1) I received one card back with a "service unavailable" label. From what I can see, others mentioned this is due to a card not fitting a slab. It is a jersey card, but I had cards of the same thickness, some thicker, slabbed just fine. Can anyone explain why this would be? I was properly refunded, so not the end of the world. The card in question is '99 Upper Deck SPx Basketball Winning Materials. 2) Two same-thickness jersey cards (one /99, the other /25 - same set) I submitted were placed in two differently-sized slabs, the larger slab causing the card to rattle around a bit. Will CGC fix this and place the card into the more appropriate holder if I was to send it back? Appreciate any help, CGC. Thanks for your time. Adam

Hi Kailee, Would you be able to check on the status of the $150 credit refund? I haven't seen anything on my cc statement yet. No rush. Please find my order # below: CSG4429070243

Ok, thank you Kailee. I did hear it correctly then. I appreciate you confirming that for me! Additionally, I know I didn't write "I like pie" in the above message. I even hit back on my browser yesterday to see my original text before I clicked submit and I hadn't written that. Kind of strange... lol.

Appreciate any help in advance. I spoke to a very helpful customer service rep. who was able to help transfer my credit and help me get a refund. However, I suppose I am not fully understanding what I did incorrectly. My brother is planning on signing up for a membership, too, so I just want to be sure on my end before he does his so we don't make the same mistake. I signed up for the premium tier membership and submitted a large sports card order at the NSCC. When I noticed the credit wasn't applied to the charges on my credit card statement, I called and was told that when I signed up, I chose the wrong "interest" (I put it in quotes because I think I like pie told me). I was under the assumption that CGC was now a conglomerate that included CSG, so the credit would be applied to any grading submission, regardless of type, since the tier description says "$150 credit with CGC". Thank you for your time!