Vintage collector

How long did it take before you received a confirmation email or status back that they had your package once the shipping carrier said it was delivered?

It is very frustrating to not know if your cards have arrived or not. I just sent my first bulk submission of 106 cards USPS on 5/22 and it arrived on 5/27/21 according to USPS. However there has been no confirmation email or any info I can find on the site that shows CSG has it.

I am really unsure as to why people wouldn't prefer using top loaders. They provide a much higher level of protection and are more widely available. I have found them as cheap as 10 cents each. If using card savers and everything is not packed perfectly with card board or something shifts in transit your cards will be damaged. That is a risk I am not willing to take.

I thought it was time to respond to some of the comments here. My concern about professional bulk submitters has come true. We have already seen a 25 percent increase on bulk submissions and turn around time expand to 80 days. The most challenging part is there was very little notice on the price change. I found myself scrambling to submit a bunch of cards because some just don't make sense to grade at $12 a card. The really frustrating part was once my submission was over 100 cards the website provided 504 errors and didn't respond properly. It is nice that more time is provided to send cards submitted in but would have been better to keep pricing at $8 for a longer period of time. I think it was pretty interesting for csg to raise prices so quickly since no one knows what kind of pricing they will bring in the marketplace.

It seems to me the card saver holders were being used so cards will not fall out. Since there is a shortage of these and prices have increased significantly on these I have sent to others in top loaders. Some will use a small piece of painters tape or inside a bag to prevent movement. You obviously won't get the top loaders back but I have found them to be more economical.

It seems to me that the massive amount of cards sent in to grading companies by bulk submitters has led to the current state of the hobby where long turn around times, poor customer experience, and large price increases have become the norm. Does it make since for CSG as a new grading company to start down the same path of other companies that led to this current situation? What do you think?