Years ago, I bought a Showcase 22 from a LCS near me and ended up selling it here on the boards. That buyer got it graded and it came back with minor color touch. I sucked it up and took the return then brought it to the original LCS to see if we could work something out, even if a refund of my original purchase price was off the table. In all scenarios I was going to lose money but I was hoping the LCS would help alleviate some of that pain. They told me to go fist myself.
I've never returned to that LCS, as they've lost my business for life. However, I did learn to check all books thoroughly, at home, whether bought online or in person, as soon as possible, no matter how reputable the seller.