workingdog

@jimbo_7071

On 12/24/2021 at 11:14 PM, BlowUpTheMoon said:

O.M.G.  I feel so bad for you right now.  I hope you're having a Merry Christmas!

@Jennifer F.@CGC Mike

On 12/23/2021 at 3:48 PM, THE_BEYONDER said:

Is there a defect I’m missing?

Yes, it's mislabeled.  It's missing the Combo Pack Edition designation.  Attached pic shows what the label should look like ....

Mislabeled Batman v2 21 Combo Pack Edition.  My question is not where the heck was QC but where in the heck was the Grader?

Nine Modern Fast Track Pressing & Grading submission.

Delivered: 4/6/21
Hit Submission Tracking: 5/13/21
CCS Charge: 8/24/21 (CCS in Process)
SFG: 12/17/21
 

On 12/15/2021 at 6:24 AM, Eddy said:

The new submission form is not working.

Works for me on both Chrome and FireFox. 

@Jennifer F.

On 12/7/2021 at 11:44 AM, ADAMANTIUM said:

write down the submission number, before it falls off the tally screen, and use the search function of the tracking page once it DOES fall off  

also, if the tracking changes, I think it goes back to the top.....  

It's not a lot but it's something  

Better yet, take screen shot(s) of your Submission Tracking page if you have active submissions which you think might fall off soon.  That's what I did.

On 12/6/2021 at 9:16 AM, Readcomix said:

I don't remember Spidey in that one?

Sorry, my mistake.  I misread your post. 

It's Monday morning 

On 12/5/2021 at 10:29 PM, Readcomix said:

While we are not on the subject, but there are the eyes of many great boardies here -- I have racked my brain trying to figure out the first meeting of Namor and Spidey and I cannot come up with anything earlier than DD #77 (1971). Seems crazy late for these 2 early Marvel staples. Can this be?

DD #7 (1965) I believe?

On 11/30/2021 at 8:33 AM, cklamer said:

ravenphoenix did you do fast track or just regular time frame?

I have one that has been there since 06/03/21 for pressing and it is at 130 working days and I did set it up for fast track pressing and grading. Was hoping it would be moving over to grading soon.

cklamer, I think I've got you beat.  I sent in two Fast Track Pressing & Grading submissions and they were delivered to CGC on 4/6/21.  They hit my Submission Tracking list on 5/13/21.  I was charged by CCS for the two submissions on 8/24/21. 

Now using today's date, 11/30/21, and the 4/6/21 delivery date, that's 164 business days.  Actually, 166, including Columbus Day and Veteran's Day. Current documented time of FT Pressing is 158 days.  So I'm now beyond 158 days.

I've contacted CGC by e-mail and by phone numerous times and zilch happens.  I spoke to a Lorraine in customer service last week and she herself didn't think something was right.  She said she was going to contact pressing to find out what was going on and would get back to me if she heard anything from CCS.  I never heard anything and still my submissions sit at "CCS in Process." 

@Jennifer F.

On 10/25/2021 at 10:45 AM, Jennifer F. said:

Good morning,

Thanks for your email.  I checked with our graders on this and they advised that when entering it on the online form you can just list the store name edition and we will figure out the rest.  It will vary depending on how many variants a store had.  Some can have up to 4 or 5 and in those cases we or the store might letter them also.  We can figure all that out here on our end. 

Thanks!

Sounds good!  Thank you, Jennifer!

Hi!

I have two books which I would like to submit for grading.  Thing is, they are store exclusive variants (same store) and as of this writing, they are not listed in the drop down list in the Variant section.  So I must resort to hitting "new" and entering a name for the variant.  Bottom line, my question is, do I put the name of the of the store as Store Variant A and Store Variant B -or- do I put the name of the artist and whether or not it's a trade or virgin variant.  I have seen it done both ways making it somewhat inconsistent.  Any advice would be appreciated.  Thank you.

On 10/12/2021 at 8:39 AM, Jennifer F. said:

Good morning,

Currently, CGC is testing out a new production process, the end goal of which is to speed up our overall service times for all departments.  During this testing phase, you may see some individual invoices being processed at a much faster rate than other invoices or the normal turnaround time for that tier.  We are hopeful that if this new process is successful after the testing phase, we can implement this on all submissions and tiers to dramatically improve all turnaround times.  

 

Thank you!

@Jennifer F.

Jennifer, does this include pressing as well?

Thank you!

On 8/24/2021 at 1:46 PM, rizakoyt said:

Hi @Jennifer F.,  Any chance they have an update on this issue?

Thank you

I don't know if they found them all but I just rechecked the tracking the number for my submission. My package is on the way and scheduled to arrive on 8/27/21 

@kypackman

On 8/20/2021 at 10:20 AM, rizakoyt said:

My submission #3881362 was marked in CGC as shipped out on 8/13/2021 "Friday the 13th"  UPS still shows as "Label Created"  Talked to customer service and they stated a lot of outgoing shipments on that day are having the same issue.  Do you all have any updates on where the boxes are if UPS does not have them?

Thank you,

Kurt

Thank you for asking the question.  I too am having the same issue with a submission sent out via UPS on 8/13/21.  I also contacted Customer Service and was told an "investigation" was currently underway whatever that entails.

@Jennifer F.

On 8/3/2021 at 11:20 AM, Knapaholic said:

I was told by an email to request a slot be made on the 2018 (vol 6) run of Thor.

 I have a Comic Tom Variant that in a 9.8 that currently doesn't have a slot in the set registry.

 Many thanks!

  Tim

Hi,

There is no Comic Tom variant for issue 7 in the Thor (2018) run.  The variant you speak of is in the Thor (2020) run.  And a slot exists in the Thor (2020) registry set for that particular variant. Hope this helps.

@wytshus

On 7/31/2021 at 6:26 AM, batmiesta said:

Yeah! Where did you find them? 

I first saw them on eBay but when I saw Reece's were the sellers, I scooted over there and purchased directly from them

On 7/31/2021 at 4:17 AM, namisgr said:

Wowza!  That 380929 was some submission.  Stellar copies of books nearly impossible to find in top shape.

Agreed!

On 7/30/2021 at 3:13 PM, Ghost Town said:

Killer books, Jim. And statues too!

Thank you very much, Barton!

On 7/23/2021 at 1:31 PM, Ninja0215 said:

Sure looks like a couple tiers went down by a little 

Not CCS.  Yesterday morning TAT's were hovering between 82 to 85 days.  This morning it's 126 days 

I've had a somewhat similar experience (but different field) happen recently.  In late 2019, my veterinarian (of 24 years) told me her practice would be under "new management"  come 2020. When I asked her what that meant, she said she decided to sell the business to a company which would allow her more time to deal with pet care and not have to worry about the business side of things.  Flash forward to January 2021.  After bringing one of my dogs in for treatment, said vet told me she hated the place, selling the practice was a huge mistake, and that she was going to retire in May (which she did). 

The practice has since been renamed and where there three vets at one time, there is now only one.  And she is not full-time.  One of my dogs has been vomiting off and on.  I called them today and asked if could get someone to check out my pooch.  The receptionist told me there were no vets on duty today and that she would have to call me back tomorrow regarding availability. Either that, or take my dog to the local pet ER clinic.  Oh and the vet that stayed, she's not back until 7/13 and she's already booked up.

Time to find a new vet clinic.

Then I see the e-mail today about CCG being bought out.  A coincidence?  Most certainly.  I certainly hope history doesn't repeat itself here.