Real Frantic One

Mister Miracle 8 Sub-Mariner 46 Hulk 192

Great transaction with Dave! He bought some books from my recent sales thread and everything went perfectly.

Rob bought some books from my latest sales thread and it was a great transaction. Highly recommended!

Dylan bought some books from my recent sales thread and he was a great boardie to deal with. Couldn't have been a smoother transaction. Thanks a lot!

Please post feedback here if you've bought from me or vice versa. Thanks!

Randall just bought several books from me and he was great to deal with. Highest recommendation!

Here's a Mark Jewelers that I found that also has an Alka Selzer insert . I've only seen a few with both of these.

Hello everyone! We have finally settled into our new house and my art studio is set up again. Commission work has resumed, and here is the first pic of the current sketch cover:

Everyone can now disregard the previous post. I bought FileSalvage and managed to locate the deleted e-mails! Problem now resolved.

Thanks!

Despite all attempts to work on art projects, there has been no opportunity over the past year due to a massive assault of problems. In the past year, I went through the following: 1) Watched my father-in-law deteriorate and pass away from Parkinson's 2) My wife had surgery for breast cancer 3) My dad had a stroke and almost died 4) Our scum-sucking landlord tried to extort us into signing a 12-month lease while we were buying a house and dealing with my father's condition, then refused to give us an extension to stay another 4 weeks while we were closing the house purchase. With all that said, we are staying at my dad's house until we can move into our new house at the end of the month. It is my intention to do everything I can to resume working on projects while I'm here managing all other situations. If all goes according to plan, I should start posting new art again this next week.

Hello all, I posted this message in Comics General, but thought it might help to repost here: Due to a huge crisis that my family and I are going through at the moment among other things, I lost the majority of my e-mails. There is a client of mine who commissioned a cover recreation whose contact info I lost that I think is a board member. I am hoping that he, or someone else, sees this so we can resume contact. The piece that he requested is a recreation of this cover: The link to the cover image came from this thread, so that's why I'm hoping he is a board member. If anyone can help with this, I would greatly appreciate it.

Very interesting. Thanks for posting this.

Great pickup!

Cool books!

If that's your interpretation of events, go ahead. As previously mentioned, I could have just posted the buyer's ID and said he had buyer's remorse. However, I posted an honest summary of what happened.

There are other possibilities besides deliberately trying to damage a seller's status. By going outside eBay's return process, the buyer would be forfeiting the Buyer Protection that eBay affords. Maybe he doesn't want to risk giving that up. Perhaps if, as Doohickamabob suggested, he doesn't understand the reasons for your request, it may sound a bit shady to him. I'm not say that it is shady, but it could sound that way to someone who's ignorant of eBay's policies for Top Rated sellers. Honesty, I don't see anything that indicates a deliberately malicious motive. I just sounds like a good repeat customer who now wants to return an item and want's to do it through eBay's return process. Maybe I have been unclear, so I'll try this one more time. When the buyer wanted to return the book, he could have avoided the return process. On the rare instances when a buyer has wanted to return something during the last 14 years, I have always worked it out directly. I can understand your point about going through the official ebay return procedure, so I'll give him the benefit of doubt on that. Once I received the return, I offered him more than he originally paid to compensate him for return shipping, time spent packing up the book, and taking it to the post office. I reiterated what I said in the notes that he had received with his numerous orders as an explanation for asking him to proceed this way. He never responded. Also, there would have been no forfeiture of buyer protection because he would have received the payment separately anyway. If anything, I was taking the risk, because he could have responded in the return case by claiming that he never received his refund since it was a separate transaction. It is true that this is mostly ebay's fault because that is the way that they have their system designed now. If you disagree with a seller's grade designation, even if it is only a .5 grade difference, then the book is "defective." However, I informed the buyer about ebay's unfair return process and asked him to help me out. He declined by his lack of response. You can interpret these events in whatever way you choose. I just thought that everyone should be aware of this situation so that you can make your own decision.

No need to keep going back and forth on this. You've obviously made up your mind that this is entirely my fault. Case closed.

It is true that ebay's current structure is the main problem. However, I send the note that I mentioned with all orders requesting buyers to proceed with returns by contacting me without labeling the message as a return request so that I can handle it without ebay's involvement. This seller chose not to do that, even though I provided an explanation as to why I made the request. As for the punishment for accepting returns, your seller dashboard has a tally for the number of returns that you accept for item not as described. These count against you in your evaluation. Once the buyer opens the case, you receive the count against you no matter what. My main problem is that the buyer had bought a substantial amount of books from me over several orders. He had received the note with my request numerous times, with an explanation of the return system. He then decided not to honor this request when he found one book (out of around 100) where he disagreed with the grade. I cannot understand why someone would make that decision other than to damage my seller standing, and that's why I posted this.

I think this is a BS block suggestion - all of the problems arise from him failing to do things you are asking him to do that are outside of the norm for e-bay dispute resolution. In fact your frustration with e-bay and their dispute resolution is so great that the act of initiating one changed your resolution plan from "keep it, I'll refund you" to " send back my <$25 book & do this & this" First of all, I only told him to return the book because he had opened the case. If he would NOT have opened the case and sent a nondescript reason for the message instead, I would have offered the option to keep the book in addition to the refund. Also, the "norm for ebay dispute resolution" was not the normal method used for the majority of ebay's existence. Now, if a seller has low DSR ratings for more than 2% of sales, then he is removed from Top Seller status and loses the 20% discount on seller fees. Smaller sellers are being disproportionately affected by this system because ebay is trying to drive them off. Sellers are also punished for accepting returns since these are included in their evaluation. I only offered this information for everyone to consider. No one is required to block this buyer. However, if you want to deal with someone who considers satisfaction with about 99 out of 100 books justification enough to damage your selling status, be my guest.

Agreed! Here's another one to add to the list: ricklinman Before explaining this situation, some backstory. Due to ebay's doctrine of assuming that all sellers are lying, thieving dirtbags even if proven innocent, I started sending a note out with all orders asking for buyers to contact me with any questions/concerns about their orders by selecting "general question" as the subject of the message. That prevents a case from being opened automatically. Unfortunately, ebay also issues strikes against a seller for a "defect" when a buyer returns something if they select "return request" as the subject. As we all know, comics are just like toasters. They either work or they are defective, so comic sellers should be judged by the same standard. (Sarcasm intended) The buyer above had made several purchases over the past year and always left positive feedback. Everything seemed fine with him and I never expected any problems. However, he did not select "general question" when he contacted me about returning a book because he didn't agree with the grade and a case was opened. I told him to return it, and I would issue him a refund upon receipt. After I received the book, I sent him an e-mail asking him if I could send the refund (plus $10 to cover return shipping and for his time) as a separate payment and reiterated the punitive ebay policy. By sending the payment separately, this would bypass the punitive ebay return process. I also asked him if he could just allow the return to expire after I sent his refund as the separate payment. So I waited, and waited, and waited for a response. Nothing over the last two weeks. After giving up on hearing back from him, I just went ahead and sent him the refund through ebay for the amount of the original purchase. If he would have honored my request the first time, I would have just sent him a refund and told him to keep the book (he bought it for $25) and all would have been resolved. Instead, he had to open the Item Not As Described case, and then refuse (apparently) a refund for more than the original amount. After all, revenge is better than money... Since this buyer refused to respond to my request or my e-mail, I have no choice but to block him to protect myself. I would suggest everyone else do the same.

Thanks for the heads up, it's a shame this d-bag gave you a negative....contacting eBay, with the email exchanges you have and so on, may get the negative removed as you clearly did nothing to deserve a negative rating. Calling eBay once to alert them the situation is a good idea but try not to make it a quest where you are on the phone repeatedly over this one item/buyer. One call might get them to look into it. And there are other systems in place that remove bad DSRs etc that are automated. You get a report on those every other month or so as eBay beats their collective chest showing you how they have protected your seller account. That has been my experience at least. The negative is truly hard to remove and people who leave them without contacting the seller are complete dogcrap. Thanks for the advice. This is the only negative FB that I have. It might be worth it to call because I did get a negative removed once from a buyer who made impossible demands. The customer rep examined the case while I was on the phone and removed it right away, so there is hope.

Here's another one to add: j549862354d He bought a comic poster from me for $8.50, then refused to contact me about his grievance to allow me a chance to address the issue. Left trigger-happy negative feedback for revenge. Claimed it wasn't as described or shown in the photo. My description stated that it was a stock photo in the listing. When I contacted him offering a refund and telling him to just keep the item, he didn't respond. I posted a response to his feedback which he countered claiming that I "exaggerate item's conditions" even though he has only bought this one item from me. Make sure to block this user because he is very punitive and retaliatory.

Reminds me too much of this...