I just received my first CGC Submission and I wanted to start out with this topic as a very sincere and appreciative Thank You to the CGC team. Job Done.
My 1st submission had a few blips and scrapes along the way, but at the end of my entire experience:
Customer service was very quick and helpful to fix any issues I had, mitigating these issues that happened
CGC was easy to get in touch with, and I did not feel as though I was being avoided or neglected
The grading process was slow at first, but informative, and accurately timed. It ended quickly and shipping was ultra fast.
CGC grades were fair and accurate. I can't say that I agree with every grade, but my estimates were extremely close, and in 1 instance it game in higher than I expected.
All in all, it ended on a great note. My submission wasn't huge, but they were books I consider to be some modern grail books.
Anyway, Thank you CGC
It would be nice to hear how others' 1st experiences have gone, as I know a bad 1st impression is hard to shake.