Brandon191

The thread title has been edited. 

1 minute ago, Bomber-Bob said:

Yes, a ten digit number.

1403111001

1 minute ago, Spawn1709 said:

When did you send out your books? 

I brought into Paradise on 17/01/17.

6 minutes ago, Bomber-Bob said:

You can help us out with this overall discussion by taking the cert number of your book and looking up the date it was graded on the CGC website. If you don't know how,  just post the cert # here and we can look it up. Thanks.

Is that the number above the bar code? 

I picked up my book today for those wondering. 

I just got word that my book is available to be picked up from Paradise Comics. So there is hope for us all!

4 minutes ago, Iceman399 said:

Has anyone pointed paradise towards this thread? 

I sent Kristina a link to this thread in one of my emails with her.

I saw on one of their Instagram posts someone brought up that the website was down. They said they are redesigning it to be more interactive. 

6 minutes ago, koyama said:

That's good to know. I'll give them a call again. Thanks! and thank you cgc boards!!! I'm happy to know I'm not the only one waiting a year for their books.

"Misery loves company" -  Sophocles ?

I also emailed Kristina at kristina@paradisecomics.com with my complaints. Maybe on her end she worked something out with CGC so they could email me the information?

Just now, koyama said:

Thanks for the welcome. I've called cgc several times but they're not able to give me any information because the account is listed under the owner of Paradise, who is next to impossible to reach. The new manager is therefor the middle man that I bother whenever I'm in the neighborhood. The struggle is real

I emailed them with my complaints with Paradise Comics and they emailed me a .pdf file for my now graded book. Maybe they will do the same for you?

18 minutes ago, koyama said:

I've found my fellow sufferers! I'm also waiting on two books from Paradise. They were submitted 10 months ago. I drop in every other week to get an update but it's always the same story, "we're expecting a shipment soon". The new manager Jeff is a nice enough guy. He seems to be doing the best he can but something definitely got screwed up when management switched over. If you guys are at a year, I guess I have a few more months to wait ?

I kept getting that excuse as well. Time to put some pressure on them I think. 

I just heard back from CGC. My book will will be included in a shipment in the beginning of February. It's been graded at Qualified 9.6.   

18 minutes ago, Zevgoli said:

I also have two books outstanding from Paradise for almost a year now.  Also have two shipments from San Diego CC outstanding.  Doug left last July and I don’t know about the new Manager.  His name is Jeff.  I have never waited on books this long before from Paradise.  All of them were fast tracked.  Very disappointed in the service level.  I may try Gotham on my next shipment.

 

Cheers, Howard 

Sorry to hear that. Hopefully we will get our books soon. I think the customer service took a bit of a hit once Doug left. I was missing books from my file almost on a weekly basis. That is the main reason I switched shops to Cyber City Comix.

13 hours ago, mattn792 said:

One minor point - did Middleton show up for the signing date as planned (if so, yes a year is too long), or was it kicked down the road a bit?  Cancellations do happen.

 

I had Joshua Middleton sign my book years before submitting it through CGC.  

8 hours ago, gcstomp said:

Canadians certainly are more patient than I can wrap my head around.  How long are you willing to wait for a pizza delivery?  Yes, 1 year is absurd, but it is also amazing this is your local lcs and you havent been a physical reminder with your boots in shop long ago.

I haven't been to the shop in 4-5 months and have been going to a new shop. Before I stopped going I would ask in person as well and they kept saying they were expecting a shipment soon. Same excuses they gave me in my emails. 

Kristina from Paradise Comics has been in touch with me and CGC so we will see where this goes.

14 hours ago, SteppinRazor said:

I'd call cgc and find out when they shipped it back to the store, go down to the store with that info, and demand your book back.

I have emailed CGC and they have passed on my message to a Operations Assistant. 

On 1/24/2018 at 12:12 AM, darkstar said:

If the store is local to you why in the name of christ would you continue to rely on email to communicate with them? They've been giving you the runaround for a year! You should go down there immediately and demand a resolution to your problem. 

Not quite local. I takes me about an hour top an hour and a half on public transport to get their. 

16 hours ago, DocHoppus182 said:

For sure!  This is insane.  A year?  I really hope they track down your book but I have a bad feeling it's not going to happen.  

They have been in contact with me and seem to be putting in more of an effort now.

3 minutes ago, darkstar said:

absolutely mind boggling

I included a link to this post in my email. lets see if they get back to me with an appropriate response this time.  

17 minutes ago, TheRealVenom said:

Depends on how the books were submitted i'd imagine. Clearly they were'nt fast tracked. Were the subbed with different tier'd comics? Were other comics subbed with your first subbed to ccs for pressing? a lot can hold up a shipment.

I know once, my lcs did a shipment for me and forgot to update their cc info so my books sat there for a couple months with a lack of communication between him and cgc.

That being said yes a year is MUCH too long inho. Next time sub with Carlos at Gotham Central. He's one of the good ones you can trust. 

Ask your lcs to do a lookup on their computer to see the status of your books infront of you so you can see where they stand.

 

No, my book wasn't fast tracked. I didn't get the book pressed. I have CGC'd 4 or 5 books through them in the past with no issues. I have no clue why this is happening now. They had a great Manager named Doug that left a number of months ago that gave great customer service and he would look up my books on the cgc site for me all the time.

If they don't respond to my emails (like they did the last one two days ago) I'll drop by the shop and see what's up.

Thanks for your help!

I have been to Gotham Central and It's a great shop. I went to the Geoff Johns signing a few months ago. 

Hello everyone!

I submitted my issue of NYX #3 autographed by Joshua Middleton through Paradise Comics in Toronto on 17/01/17 and have yet to get it back in my hands. I have emailed Paradise Comics once a month for 3-4 months and they keep saying they are getting a CGC shipment soon. I have submitted 4-5 books in the past through them and it has never taken this long. 

Any advice on what I should do?

Thanks! 

Brandon