MattM CS

Hello, I am sorry for the confusion this has caused. I will be following up with you via email for more information. Please note, that the Vintage Bulk Program is a separate tier on the submission form. When the regular vintage tier is selected instead the regular pricing does apply.

Hello, Unfortunately, we do not offer a military discount and do not currently have any specials running for paid memberships. Thanks for checking and thank you for your service!

Hello @MAR1979, Thank you for the follow-up. I have just sent you your shipping label and commercial invoice from that chain of emails. I am sorry for the delay in getting this sent out to you. Let me know if you have any other questions.

One thing I can suggest is filling out the form on your phone browser while getting the signatures. Meaning, that once a book has been completed and you won't be getting any other signatures on it, then add it to your cart via the site. This would save some time when your ready to drop everything off at the booth as your submission will only need you to check out and print the form then. Also, this way you won't have to go back and delete or readd books you missed sigs on.

Hello @Thunderer Thanks for contacting us. Our IT team is aware of this issue and is working to resolve it ASAP. Unfortunately, we do not have a confirmed date this will be fixed. I am sorry for the delay this has caused. Thanks for your patience.

Hello @Fmonty6, CGC will default to FedEx International Returns for shipping. If you would prefer a different method be used, we would need a shipping account on file through UPS to ship submissions back to you. That said, should you choose to set up your shipping account for these packages, they will not be insured by CGC or our shipping insurance. Because of this, I would also suggest securing your shipping insurance for packages.

CGC Still uses Witnesses at shows. If you are still in attendance at the show today, please come back to our booth to discuss this with our Signature Series team. I am sorry for the confusion this has caused!

You can seal the board and bags with tape this is not mandatory but is often done by our customers.

Hello, Please remove the COA before submitting this to us for JSA authentication. The bag does not need to be sealed for our team to verify this signature. We do not need the COA and it may not be returned if submitted with the book. Thanks for checking! As for the tier of service, this is entirely up to you. Grading fees will vary depending on the grading tier you choose. There is no one set grading fee for everything. All the grading fees options can be viewed at here CGC Services & Fees | CGC (cgccomics.com). Choose a grading tier based on the declared insurance value you list for your book.  Each tier has a maximum declared value amount that can be listed per book to qualify for that tier.  If a book value exceeds that maximum, then a higher tier must be selected. The higher the value of your book the higher the grading fee.   The value we ask for is an insurance value, the amount you would feel comfortable with in terms of a replacement value if the book was lost or damaged. We encourage you to be conservative as we do not reimburse if it has been over-valued. If a book were grossly under-valued, we would contact you to bump the book to a higher grading tier and you would just pay the difference in the grading fees at that time. If you have any questions, please let us know. Thank you!

Currently JSA services are not available for the Magazine tier. This is coming but we do not yet have a confirmed date. Be on the lookout for this coming soon! Until then, I would suggest holding off on submitting this book. Thanks for your patience.

Hello @Sebastsk8, Correct, we no longer use handwritten forms for submissions. Once the submission form is completed we can not edit it if there were signatures you did not receive BUT we can make notes as needed on the packing slip to adjust for this. If you intend to get multiple signatures I would suggest waiting to complete (check out) on the submission form until you are back at our booth and receive all the signatures you were looking to get. This way, you can still edit the packing slip/submission form if there are any issues. As for Balitmore, we have not yet announced pricing. . As the show gets closer, look for updates on what CGC and JSA have planned as well as details about submitting for on-site comic book grading as well as regular submissions of cards, video games, and home video collectibles.

Hello! Great question! Currently, we have not graded any of these cards previously. That said, we may be able to as we do grade non-TCG Playing Cards. While we would need them submitted through our services for review to confirm for certain, if they are 2-5/8” x 3-3/4” or smaller and officially licensed we should be able to grade them. Thanks for checking!

Hello @Robrex, These books were rejected because they did not meet your requested prescreen of 9.4. When books do not meet a prescreen, they are fully rejected and no grader notes are applied to the book as it was not encapsulated and will not receive a certification number/label. I am sorry for the confusion this may have caused. Thanks for checking!

Hello @dbcn, This charge was for the JSA service. Unfortunately, there are a few glitches like this we are still working on since the addition of JSA to the OSF. If any of these books do not pass the prescreen, please send me an email at submissions@cgccomics.com with the submission number and I will process a refund for those JSA fees billed. Thanks for checking!

Hello @dbcn, This is a known issue on the submission form and is being worked on by our IT team. Unfortunately, I do not yet have a confirmation on when this will be corrected. Thanks for your patience.