Today I received a refund from Paypal for the two raw books, Fantastic Four 25 & 45, that I won on Ebay from Greg Jortner aka Paradoux LLC on October 21st. It has been my worst buying experience on Ebay in eight years! Here's a quick chronolgy of events:
Oct 22 I paid him through Paypal.
Oct 31 I received FF 45.
Nov 2 I received FF 25.
Nov 3 I return the books by Priorty Mail (with insurance and delivery confirmation) due to overgrading and inferior page quality. Books listed as "High grade" with white pages. Actually, they were midgrade copies with cream to off white pages, in my opinion.
Nov 5 Mr. Jortner receives these books and emails me to confirm delivery. He also tells me in the email that his Paypal account is frozen and that he will send me a check the next day by overnight delivery if he cannot refund my money through Paypal. I respond and tell him that I will open a Paypal claim if he has not sent payment the next day by 5 pm.
Nov 6 Mr. Jortner emails me and wants me to call him asap to discuss the situation. No mention of payment! I open the Paypal claim after 5 pm. Paypal gives Mr. Jortner ten days to respond to my "Not as described" claim.
Nov 17 Paypal moves my claim to the "Item return" stage. I provide the USPS delivery confirmation number. Mr. Jortner finally responds and requests the return of these items.
Nov 18 I call Paypal to explain that I had returned these books prior to opening the claim. I forward to Paypal Mr. Jortner's email confirming delivery on 11/5/09. Paypal wants signature confirmation because of the amount of insurance (over $500).
Nov 19 I go to my post office and get a hard copy of the signature confirmation, scan it and email it to Paypal. I call Paypal, explain the situation and receive a refund! Thank you Paypal!