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Sawwed

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Posts posted by Sawwed

  1. I mean that's kind of insane don't you think? 3 months to wait after having paid 600+ for mistakes on GCC end, I would seem. like the right thing to do would be express fix these?

    On 3/3/2022 at 8:03 AM, CGC Mike said:

    This is something you could ask in the e-mail but, it's much less than bulk submission turnaround times.  I would guess less than 3 months.  

     

  2. On 3/2/2022 at 7:45 PM, CGC Mike said:

    Hello

    Please send pictures and include your concerns about the scuffs and scratches to:

    service@cgccards.com

    They will review this, and if deemed the slabs are in unsatisfactory condition, your cards will be re-holdered at our expense.

    Thanks,

    Mike

    And how long of a turnaround is that of I send them in to be rejolstered

  3. On 2/22/2022 at 11:01 AM, davemamer said:

    Maybe it's just me, but sitting here 2 feet away from my screen it looks off centered top to bottom (wider gap at top vs bottom).

    Yes, right to left looks spot on.

    But, I think you received a pretty generous 10 for centering

     

    i mean its extremely hard to judge centering top to bot on the front of this game simply because the top has no boarder however its pretty well centered from left to right and on the back.

  4. after waiting over 9 month my bulk submission is finally home the 25 cards that had sub grades were sent separately to the 25 that did not have sub grades, the sub graded cards came back with little to issue's on the slabs however the none sub grade came back with all scuffs and scratches and just in very poor condition i've seen multiple people complain about this so I'm curious how does this kind of thing get past quality control? I'm very disappointed and hopefully something can be done about this i have spent over $600 for these cards to be graded and waited over 9 month to get them back so if anyone at CGC could please reply here i would appreciate cause as of now im not happy customer.

  5. prior to the new submission form there was a section to regrade an already graded cgc slab while putting in a minimum grade to avoid your card getting a lower grade then what it currently is however this new submission form does not show an option to do this unless your graded card is in a psa or bgs slab so my question is, is there no way of regrading a cgc slab while opting in for a minimum grade?

  6. 11 minutes ago, Tan MYWZWKJH said:

    Don't complain if you choose to go last minute, the server is not build to withheld increased traffic in such short amount of time span, you have a WEEK to log in the cards. I'm sure that not every grading company provides such ample time to make up an order rather than imposing the increase immediately. 

    Clearly you have not read any of the posts this issue was not just tonight it’s been like this form3-4 days atleast.

  7. 2 minutes ago, RhodyRetro said:

    Heavily disappointed. It is clear by this statement and recent actions that their values have changed and that they have allowed their recent hype to overcome them, leading them to forget about the importance of customer service. It's a shame because I was really rooting for CGC.

    I was here in the beginning shouting them out on Instagram rooting for them the whole time and now this... if they go ahead and do not extend it then I’m done with cgc.

  8.  

    1 minute ago, PokemanDude90 said:

    From PaulS. earlier: 

    There will be no extension. We gave a week notice, which we did not have to do. Submissions should be submitted before midnight tonight EST.

    Your website has had issues for the last 3-4 days not just tonight, terrible customer service if you think this is appropriate for people with memberships... if nothing is done I will cancel my membership and go to another company.

  9. Just now, RhodyRetro said:

    Personally yall I've given up. It's to the point where for the past 20 minutes I can't even get to the form after dozens of attempts of refreshing. My expectation is that they will extend the date a few more days and if they don't then they will 100% no longer get any money from me.

    same

     

  10. Hello I upgraded my basic membership to the second tier membership about a month ago however the reduction in grading fees were not applied I’ve tried multiple times to call and get this issue resolved however the customer service reps keep telling me it is how it should be when I know it isn’t my prices did not change my upgrade from basic to middle tier membership... can someone from cgc please help me with this issue?

  11. I’m okay with the price increase for the most part the 50% increase for walkthrough seems a bit steep but what ever I can deal with that my issue is how can you guys increase the price of subgrades and the turnaround times together??? I think that’s I really bad decision and I hope you guys rethink this. Usually people pay more for shorter wait times not vice versa, it will be a minimum of 104.75 to grade one card through walkthrough option with the new prices and also change the turnaround times from 3 business days to 8 this in my opinion will make cgc lose customers... I enjoy cgc’s professionalism however this is a huge turn off for me.