Is my order grandfathered in to the turnaround time that was listed when I submitted, like how the price is locked in? My economy 17 card submission was received January 11th 2021, and the turnaround time on economy was 40 business days. Then it was 45. Then 50 and later 56... Now, as of this week, it's 61 business days?!!?!?! my 40 business days would be pretty much up by the end of this week, but now I still have more than a month to go?? Or, am I still expecting the 40 day turnaround?
This doesn't even make sense to me. How could more orders coming in slow grading of orders that are months older? Unless you're literally just putting them to the side while you grade higher tiers, grading them sporadically.
If I am tied in to the new wait estimates, what is to stop you from adding more days between now and my current estimated completion? I am not exactly pleased with the situation as it is now.
Thank you.