IrishPrince

On 10/4/2022 at 1:48 PM, dena said:

So sorry this took so long to get resolved. It should be fixed now and I added it to your set. Please have a look and let us know if you still see a problem.

Thank you @dena and @CGC Lyndsey for your help in correcting this!! Yep, it's now part of my Registry set for Classic Collection (the image of the card is of the old / incorrect photo, but that's OK I'm not worried about that). Thanks again. 

On 10/3/2022 at 12:33 PM, CGC Lyndsey said:

You're welcome! Yes, I see that it's part of the Celebrations Classic Collection, and it's showing up correctly on the Pop Report, but that it shows as part of the 2015 Roaring Skies set when trying to add it to your inventory on the registry. I've already reached out to get some help on this and will let you know as soon as I hear back. 

I tried again this morning... no good. Registry still won't accept the card as Celebrations - Classic Collection. It's been three months since I purchased this card. Had to send it back to CGC twice to correct a "Mechanical Error (ME)".

How many more months do we think it will take to resolve this? 

On 10/3/2022 at 9:07 AM, CGC Lyndsey said:

Wow, I'm so sorry that you've had such trouble! Let me look into this and see if I can help straighten things out.

Thank you @CGC Lyndsey. Like I've been saying for awhile now, the problem is with the back end database -- meaning my card is associated with the wrong set. It's not a 2015 XY Roaring Skies card, it's a 2021 Celebrations Classic Collection card. 

On 10/1/2022 at 1:51 PM, JoshsPkmnCollection said:

Can you post a screenshot of the error you're facing when trying to add it to your registry? I don't work for CGC, but the certlookup looks right to me unless I'm missing something.

Here are the screenshots. Database thinks it's a Roaring Skies card. CGC can't figure out that the Pikachu 25th logo means that it's part of the Celebrations Classic Collection. 

Hi,

Been trying to get this card corrected since July. @CGC Mike has the whole management "team" on this but it's still not working. I've added over 240 cards to my registry sets, so I do know what I'm doing regarding that. (See: thread here for nightmare support: 

This card: cert: 4028352043 is part of the 25th Anniversary Celebrations Classic Collection. However, the CGC database has it part of Roaring Skies, and won't let me add it to my Classic Collection registry. https://www.cgccards.com/certlookup/4028352043/ 

Is there anyone that works for CGC able to fix this card so that I can add it to my collection? 

On 9/29/2022 at 1:58 PM, CGC Mike said:

Due to the hurricane, our servers are currently down.  That is why it is now showing the card doesn't exist.  All of the top people  from the director to the head graders have assured me the info on the cert lookup is correct.  As far as adding the card to the registry, I was instructed to refer you to the registry section on this forum.  You can start a thread and ask for help there.

Mike

I'll try again to add to registry. Maybe it's hurricane related? Just to let you know, I've added 243 cards to the registry so far... this is the only card that won't seem to work.

But I'll try again and post in the Registry forum if I still need help. 

The McDonald's 2021 25th Anniversary celebrations set has almost 18,000 cards graded by CGC! How about adding that to the registry? The number of cards graded surely would justify it, no? 

On 9/27/2022 at 12:19 PM, CGC Mike said:

I am told that everything is correct for the cert lookup for this card.  I have spoke with the entire team.  

https://www.cgccards.com/certlookup/4028352043/

Mike, it still doesn't work. And to make matters worse, when I click on the link for my cert, it says the card doesn't exist. 

Why is this card so much trouble? I originally posted on July 7 and it's now Sept. 29 and I still can't add this card to my Classic Collections registry. Can I get the name/ phone number of the CGC President? Maybe he can help? 

On 9/16/2022 at 8:18 PM, CGC Mike said:

Hi

Here is a link to a thread that explains how to remove a card from a set.

Mike

 

That's not what I'm asking... nor is it the problem. This card has been a nightmare for me. :-(

Here's the problem: CGC has cert number 4028352043 associated with Roaring Skies. This card is not part of Roaring Skies -- it's part of the 25th anniversary classic collection!!!  This entire thread has been about you guys fixing this card. Who do I have to talk to for you guys to fix this freaking card?!!!!

On 8/26/2022 at 12:20 PM, CGC Mike said:

If you do not hear from anyone by Monday afternoon, send me a PM with your customer id, and I will take care of this personally.

Mike

Hi Mike, well we are almost there. I received the card back from CGC today with the corrected label -- thank you. However, I can't add it to my Celebrations Classic Collections registry set as the cert is still tied to the wrong set (Roaring Skies). Can you please have someone fix this so that I can add it to the correct registry?  Cert: 4028352043.

On 8/17/2022 at 1:02 AM, SnorlaxCollective said:

For Pokemon I would love to see set lists for the first 151 pokemon.

I second this. Lets' call the set the "Pokédex" and include the original, vintage 151 Pokémon. 

On 8/25/2022 at 8:18 PM, CGC Mike said:

I just send an e-mail reminder with some caps in it, because you should have  been contacted by now  So, I have access to an e-mail address when I view someone's profile.  I believe that is the same one used to sign in.  If you have a different e-mail address that you use for your submissions/ account, please send it to me in a PM.

Mike

Should be the same email address. Thanks for your help, Mike. 

On 8/24/2022 at 11:31 AM, Lindseyyy01 said:

I have to say that the first thread's link works, but the second one does not. I just can't access it.

I was the OP... User error on my part... I did not realize that when you add a second version of the same card, it adds the second cards value and removes the value of the first card. So... no error on CGC's part -- user error on my part. Sorry for any confusion this may have caused. 

On 8/23/2022 at 12:10 PM, CGC Mike said:

I am very sorry about this.  Someone will be contacting you to make this right.  

Any idea when someone would be contacting me on this issue? 

On 8/17/2022 at 1:02 AM, SnorlaxCollective said:

And lastly I would like to see Japanese Pokemon sets added as well. Feels sad right now that all of my Japanese cards have no sets.

Agree about the Japanese sets. For me, the Southern Islands promo set from 1999 is very collectible. Really want to see that set in the Registry! 

On 7/18/2022 at 8:07 PM, CGC Mike said:

The grade should not change.  Please state that  it is not an Inadvertent Early Release when you do the mechanical error submission.  That way, it will get reholdered with the correct label.

Thanks,

Mike

Come on Mike, this is getting ridiculous. I've waited over a month and this is what I received from CGC today. I did state clearly that "it was not an Inadvertent Early Release." Really pissed right now at you guys. 

On 7/18/2022 at 1:44 PM, CGC Mike said:

I am being told that This card was graded this year, it is not Inadvertent Early Release, that is a mechanical error. It should not be sold and should be returned for a free reholder.  To submit this as a mechanical error to be corrected, choose the mechanical error on the submission form.  You will find a link for a free shipping label to return it to us.  If you have any questions, let me know.

Ok, sending it back... Can I assume that this card won't be downgraded from the current 9.5 Gem Mint? 

On 7/17/2022 at 8:07 PM, CGC Mike said:

Sure.  Give me the certification number that is on the back of the slab, and I will look into this.

Mike

4028352043

On 7/9/2022 at 8:07 PM, CGC Mike said:

I expect your card will show up in the population report soon.  If it doesn't within a week or so, feel free to contact me, and I will look into it for you.

 

Hi Mike. Still not in the POP report. Can you check this card for me? Thanks!

On 7/10/2022 at 9:52 AM, dena said:

Let me know the set types you requested and I can see if they are close to release. We have lots of requests and we have a couple of admins working full time to get new categories up ASAP.

1. Pokemon - Celebrations - Classic Collection
2. Pokemon - Celebrations - McDonalds Collection
3. Pokemon - Southern Islands - Japanese (1999)

You might also want to try Meguiar's PlastX to remove minor scuffs and scratches on the plastic case. I've used it and it works reasonably well. 

Thanks for your perspective and experience @CamelJR Do you think this selective behavior is also occuring with the two 2021 sets that I mention above? (McDonalds 25th Anniversary and Classic Collection)? 

I own a card that is missing from the POP Report for the 25th Anniversary Classic Collection: M Rayquaza EX, Inadvertent Early Release. Will it be added soon?

Yes, it would be nice to see requested sets and/or what are the next sets they are working on adding to the registry. 

On 6/28/2022 at 3:17 PM, CamelJR said:

Wow, that's super interesting! I'd image people are more careful with what they're sending to PSA and possibly spending more time reviewing/cleaning cards. But those numbers are ridiculous, haha. I'd love to see more comparisons like this to other sets

Here's a quick analysis of the 2021 Pokemon Celebrations Classic Collection. I don't think there is a defensible case whereby we can claim that PSA submitters spend more time reviewing/cleaning cards compared to CGC submitters. I'd like to hear opinions to the contrary, but I can't see how that actually works in practice or why that would occur to account for the large differences in cards graded Gem Mint or better. 

Total Cards Graded: CGC: 16,602; PSA: 12,332
Percent of Cards Graded Gem Mint or Better: CGC 45.7%, PSA 72.9%

The only rational conclusion that I can draw from this is that the standards for grading cards are different, and PSA has "lower" standards as to what qualifies as a Gem Mint card compared to CGC. So... objectively you are more likely to have a "better quality card" in a random CGC 9.5 case compared to a random PSA 10 case. I just don't know how you can argue otherwise.