rsths12

On 5/6/2024 at 11:09 PM, ttawney2 said:

 

Economy - 9 cards

Shipped to CGC - 4/10/24

Received - 4/18/24

No movement at all. How long should I expect until moved to scheduled for grading?

 

Be prepared to wait a long while. Seems a bit random when it moves to Scheduled for Grading, but even then I would guess the order will take 30-40 working days to finish, so won't see it until early June. Unless you're one of the lucky ones that moves fast out of nowhere. 

Just a data point. My Economy order was received on 03/18 and finished yesterday on its 35th working day, 05/06. TATs were at 20 working days most of its stay at CGC. Also, it went through Grading and Quality Control and was then Shipped all in one day! So, it seems once they start grading your order it moves quite fast.

On 5/1/2024 at 8:43 AM, Coop2122 said:

First time submitting and it seems like things are a bit of a mess right now but I was curious if anyone has any insight on how long it takes to go from received to scheduled for grading. My order was received 2 weeks ago but no update since then. Just curious if anyone is in a similar boad and has done this before

It seems to vary a bit, but when it does go to SFG, be prepared to wait quite a bit. My economy order is now on day 32,, so over even the revised TATs. Usually once your order gets to grading, it's only a few days to get it back. The received and SFG statuses are always the longest wait for me.

They finally updated their TATs to reflect the longer waits.

On 4/23/2024 at 3:21 PM, Jp2233 said:

Package sent March 4

Showed up at facility march 8

marked as recieved  march 15

scheduled for grading April 11 and has been stuck on that ever since.

 

pretty pathetic CGC.. I sent a submission to PSA at the exact same time. I received my submission from PSA back to me a few weeks ago.

 

Send them a message or give them a call. I think the more of us that bring this up the better. And it seems to be everyone's orders. Someone on a Discord today posted an Express order (Listed TAT of 3 days) that was on day 10 and still marked at received. 

Latest submission is still stuck in Schedule for Grading well past the Economy TAT. I was informed by customer service that they are 2 weeks behind, so I guess we can add 10 days to the published TATs. Something that CGC could also easily do on their website, but choose not to.

On 4/12/2024 at 11:57 AM, LeGregJames said:

Still at scheduled for grading. Lol

Mine was received March 18th and is still in scheduled for grading. Be prepared to wait awhile.

I will keep calling and messaging at day 21. I realize the TATs are an estimate, but missing them for basically every Economy order in this thread is terrible customer service. Especially when you are at 30+ days. Revise the TAT if you can't meet it.

Only reason I keep using them is they are more lax on their GEM MINT 10s, so you can throw them cards that are between a 9 and 10 at PSA. Those 10s don't get PSA 10 prices, but they do get more than PSA 9s. Also, the pristine 10s for some cards are worth it. Other than that, CGC has lost their edge to PSA, especially since PSA is now consistently BEATING their stated TATs by weeks. 

On 4/1/2024 at 7:59 PM, NuM_Brrr_WoN said:

May be waiting even long I am still waiting on an Economy order marked received 2/20. Im almost on 30 business days and it’s still been in Scheduled for Grading for a while now. I don’t think we have ever been close to that 20 day estimate any time recently. 

Message them on IG. Mine finished in 3 days after they acknowledged it was behind schedule. I am also a proponent of (politely) letting them know they aren't meeting their TATs. They either need to revise or move a bit quicker. 

On 3/25/2024 at 8:17 AM, KhunsCollectibles said:

Surprising for the express Turn around! I had 2 recently that were done within the 3 day time frame. My economy did take 25 business days (after received). I do have another economy that's on day 18 so I'm curious to see if it lines up with their TAT now.

I message them on IG and it suddenly went to Grading on Day 23, but still not finished, of course.

CGC not meeting their stated TATs recently. I had an express go to 5 days and now an Economy that is at its 20th business day after Received status and still in Scheduled for Grading. 

I have a bulk order that arrived (per USPS) on 12/21, but wasn't received at CGC until 1/2. Then Scheduled for Grading on 1/12ish. Been that way ever since.

If there are any CGC employees reading this, you all are absolutely getting torched by PSA at the moment on turnarounds. Cards I had earmarked for CGC are now going to PSA. You're looking at losing market share as you industry advantage on turnaround has evaporated. Might want to speed things up, but that is just my 2 cents. 

I submitted my first order and it was marked delivered by USPS on 3/15, but still nothing at all showing on the CGC submission tracker. I assume this is normal considering the surge in demand?