Oreos

It sucks Paul S is getting the brunt of the complaints, but there's just nobody else to turn too. 

I paid for my sub over the phone, and was TOLD that my sub would ship out 9/17 (a week from when I paid). It is now 9/24 and my cards haven't even been graded. Again, I don't mind that TaT's take long, but why give a date when you know its absolute bs?

I recorded the conversation with him for my own records. Just think upper management at CGC should tell their employees to not give any dates so we don't get our hopes up. Some of us do this as a business; and by giving us false dates it costs us money. 

I just wish the line of submissions made sense. Some people from July getting their Econ subs back already, meanwhile others from May have not - People getting BULK subs back from April, meanwhile others from Feb haven't...

I don't mind waiting- I just wish it made sense. I wish I had a ROUGH timeframe at least...Its impossible to have any type of timeframe when the orders coming in are not in the order they are being shipped out. Disappointing

On 9/17/2021 at 12:10 PM, drewwebs said:

Meanwhile, my 2/12 econ is still in encapsulation. 

Have you called them? o.o ... that seems..crazy

On 9/17/2021 at 9:39 AM, PaulS. said:

I just got an update. The 10-count and 50-count boxes are now using the new inserts made of a different material, and the 25-count ones should be using them soon as well.

 

Thank you,

Paul

We appreciate the quick feedback on the issue Thanks, Paul.

@PaulS.This is exactly what @HomeGrownPoke1and I were talking about. This NEEDS to be fixed ASAP.

Cards were in Quality Control/Finalized for awhile....then all of a sudden went to Grading/Quality Control. Doesn't that seem like a step back? I called just to make sure it was not an accounting error and they charged me over the phone and said it was not and the Econ from 6/12 should be shipped out by next friday.

On 9/15/2021 at 12:04 AM, HomeGrownPoke1 said:

I thought that sticker was on the inside of the case? Lmao

Wait...the sticker IS on the inside on mine o_O. Im confused. Lmao

On 9/10/2021 at 5:09 AM, Yeahiwasder4dat said:

This. Last sub I paid for I want to say they tried to charge me double on subs to match current price instead of what it was at time of submission. May not be the issue in this case but I would definitely take a second look at it.

Did you call customer support to get it fixed? How were they with it? No issues?

On 9/8/2021 at 11:48 AM, HomeGrownPoke1 said:

For a standard submission? 

Yup. Been in Grading/Encapsulation/Imaging for 8 weeks for my standard order. This Friday will start week 9. =/

On 9/8/2021 at 11:18 AM, rinniheart said:

Kind of annoyed. My 4 cards have been sitting in Grading/Encapsulation/Imaging for 5 weeks. They were labeled standard

8 weeks here. You got some time to go unfortunately. 

On 9/3/2021 at 3:01 PM, numbskull said:

Not sure what is going on with CGC, look at this. How did this card get a 6...

Meanwhile I send 200 mint factory sealed flawless promo cards untouched by human hands, great centering, no warp, no flaws and I get 7.5-9.5 the majority below 9. I send the same cards to other grading services and get majority 10s.

L M A O Please tell me that is a joke. 

On 8/31/2021 at 8:11 PM, BeebMoosh said:

I contacted CGC when I got my cases back damaged and sent them back to be re-cased. It's been 30 days since they received them. Still "scheduled for grading". Madness that I had to wait as long as I did to get them back the first time. But now, they cheap out on their packing materials and now I'll probably be waiting another 90 business days.

Thats exactly what I'm worried about. That I'm going to wait a year, and get back 2k slabs that are damaged and have to be sent back for another year. Lol - Keep us updated; hoping for the best for ya. 

@PaulS.Im one of the customers who could care less about TaT because I know you guys are swamped, but if I wait a year for my cards to come back; and they have obvious scuffing because of packaging, I'm going to cry.  Please bring this thread up with the team and fix this ASAP. Thank you

I like the new one better. So no complaints here 😂

They dont grade chinese. Says it in a few diff places before submitting.

Not really, and unless you have a sonic welding machine; it probably won't work well for you. Look into the one-touch ultra pro cases; those work well.

If you insist on buying PSA/CGC like slabs; Etsy sellers have them; but expect the prices to be heavy.

https://www.cgccomics.com/certlookup/3770953038/

CGC Should take action and ban this person's account from submitting again. Very clearly doing that so others can try & scam. Sad.

Happened to mine as well. I had to call and double check all 16 of my orders to make sure they changed them from UPS to USPS...even though I paid and chose USPS when submitted. You should probably call for future orders just to make sure. The nice lady on the phone told me it was a new hire error. 

Thats because you messed up...

If using USPS, ship your packaged cards to:

CGC Trading Cards
PO Box 4701
Sarasota, FL 34230

If using a shipping provider other than USPS, ship your packaged cards to:

CGC Trading Cards
5501 Communications Parkway
Sarasota, FL 34240

It seems you shipped it FedEx to the USPS box...can't really put this on them.

I think you will in the future. With CGC catching up on its backlog I could only imagine they'll be set out eventually.

The reason why at card shows you'll see many many more PSA; is because CGC doesn't grade sports cards (I mean they do, but its CSG; different label which is NOT common). So if the card show is full of Pokemon cards only, you'll see a bunch of CGC, PSA, BGS. But if its a card show with a mixed variety; I wouldn't expect to see many CGC, but definitely some. 

On 7/2/2021 at 8:28 PM, Michael McKinney said:

It's been over a week, express turn around has moved down to 7 days, meanwhile my express order has been checked in for almost 7 weeks. I understand bulk being back up and such but this is wild. 

I could only assume there was an error somewhere along the way. My express was received 5/12 and I got it back in my hands 5/28

Itll be normal on the label when you get it.

Would be really cool - even if it was only for high-end cards (like an extra fee). 

@PaulS.I think this is something you should address/give us an update on, please! D: