jd619641

Ok no problem, my package did go through today. thanks Mike!

Have you found a solution to this? I had the exact same problem but haven’t called CGC yet. It says shipped on the 14th, and the link takes me to a USPS tracking number, however, it says they are still waiting for the package.

How long does it generally take for CGC to actually ship the cards once they’ve been graded and the order says “shipped”? My order has been completed and shipped since July 14, however, when I check the link to the tracking information, it still says USPS is waiting to receive the package. I’ve had several submissions in the past and normally it only takes a day or two. Has there been a delay recently?

Just got back two separate 50+ card bulk submissions and ALL of the slabs from both cases have scratches on them. I will never use CGC again until they start investing in a penny sleeve for the slabs. It would also prevent hours spent cleaning the slabs of brown/white debris from the boxes. Honestly, the worst packaging of any company I've used (PSA, BGS, GMA, HGA). Really disappointed.

Can anyone confirm if this one is getting close?

Received: 4/29/21 Items: 51 Declared Value: 1,165 Service: TCG - BULK Status: Grading/Quality Control

No sub-grades

You have something very wrong there. Here’s my economy submission from JULY. Received it back and graded TODAY! Received: 7/21/21 Items: 8 Declared Value: 775 Service: TCG - ECONOMY Status: Shipped Shipped: 9/21/21

I’ve had those symbols show up multiple times in my submissions and they’ve always been corrected on the label. If you contact customer service, they’ll tell you the same thing, everything is corrected when the labels are printed.

This has happened to me twice and when I end up calling or emailing, they say everything is good and the submission is proceeding to shipping. So both times it’s happened to me, there was no “accounting issue” and I was never advised that there even was an accounting issue until I contacted customer service myself.

My submissions are also not loading at the moment

Yikes! I would try calling them. One of my express orders was stuck on grading before and when I called they said there was an “accounting issue” even though they never notified me of the issue. It went to finalized and shipped the next day.

Received: 6/23/21 Items: 4 Declared Value: 635 Service: TCG - STANDARD Shipped: 7/15/21 Received: 5/26/21 Items: 2 Declared Value: 1,650 Service: TCG - STANDARD Shipped: 6/10/21 Received: 5/26/21 Items: 16 Declared Value: 2,525 Service: TCG - STANDARD Status: Finalized / Imaged / Shipped Shipped: 6/10/21 you might want to call customer service

This may have already been said, but would it be that costly for CGC to place the slabs in individual sleeves before putting them in the box? Sleeves are literally a penny each. Every single time, the slabs are covered in dust and brown particles from the box. It's very disappointing every single time I get a submission back that I have to clean the slabs with a micro-fiber cloth.

Yes, they opened it within a couple days. It’s just been stuck in Grading/QC for a couple weeks now.

On to “working” day #15 for my express sub..

It’s still on all of my submissions

I've noticed that basically none of their "glitches" are ever rectified. I've had several submissions where the link to tracking information did not populate. I've also had multiple submissions that were missing images of the cards and, after contacting customer support, I was told they would eventually show up, although they never have. Several of my submissions also have weird characters added to the names of the cards and now the glitch with the submission statuses. It seems like there's always some issue going on.

Ok that helps. I won’t waste my money buying one that is pretty great other than the fact that it’s laminated

Does anyone know if CGC grades cards that are laminated? I understand the grade would be low but just curious if they could even do it.

I’m just gonna say it.. Express TAT is always wrong! When it was at 12 days my sub took almost 30 working days and now at 7 days and we are on 12 working days and counting..

Express submissions are the most confusing for me. My last two express submissions have gone well over the listed TAT's and yet, they still dropped the estimate recently from 12 days to 7 days. I currently have an Express submission received 6/23, which is still in Grading/QC, which means it's already over the 7 day TAT. I just don't understand it.

They are supposed to but my last two submissions there were no images because apparently they were having issues uploading them. That was probably a month ago and they still haven’t been uploaded. So yes, they are taking photographs but you still might not be able to see them and there’s nothing CGC can do about it, apparently.

Well I’ve told customer service about both submissions that are affected and neither one has been fixed so I hope to see correct labels when they are images. What’s the process like to return one? Hopefully they fix it and send it back to you immediately