current turn around rates at CGC 80 80

[Bosco685]

I asked this in the Ask CGC forum the other day. I'll let you know when I get a response:

 

There seems to be confusion lately as to when a book is considered finally graded. Can you please describe at what point in the process a book's grade is considered final? Is it before or after being encapsulated? This is not a question as to why/whether grades are disclosed before the book is shipped. Rather, it's an attempt to understand when a customer should expect a book's grade not to change.

 

Also, are books being examined by: 1) 2 or 3 2) graders or professionals? What is the difference between a "grader" and a "professional"?

 

[mree1129]

shipment from 8-31 . 3 weeks in the scheduled status. now graded 2 more weeks and it might be shipped!

[DrWatson]

There's no question CGC doesn't excel at communicating changes

Really? That's your takeaway? They're not good at communicating? Ok. Never mind then.

 

What else would it be? That CGC changes things just to *spoon* with their customers? That they're a monopoly, know it and don't care what anyone thinks? I'm sorry, but I just don't believe that.

 

You and I will have to disagree then. Whether they care or not, they act like they don't care. But I don't need them to.

 

On the one hand, people expect CGC to be treated with more deference and forgiveness because it's our hobby and hey, we're all in this together. On the other hand, please name me another business where the actual product has suffered so much and people just line up for more. Prices have gone up. Quality is variable. Service has gone down. Communication is terrible. The ONLY reason they continue to enjoy the success that they do is b/c of their monopoly status.

 

eBay

Please. eBay is a shadow of what it used to be.

[DiceX]

There's no question CGC doesn't excel at communicating changes

Really? That's your takeaway? They're not good at communicating? Ok. Never mind then.

 

What else would it be? That CGC changes things just to *spoon* with their customers? That they're a monopoly, know it and don't care what anyone thinks? I'm sorry, but I just don't believe that.

 

You and I will have to disagree then. Whether they care or not, they act like they don't care. But I don't need them to.

 

On the one hand, people expect CGC to be treated with more deference and forgiveness because it's our hobby and hey, we're all in this together. On the other hand, please name me another business where the actual product has suffered so much and people just line up for more. Prices have gone up. Quality is variable. Service has gone down. Communication is terrible. The ONLY reason they continue to enjoy the success that they do is b/c of their monopoly status.

 

eBay

Please. eBay is a shadow of what it used to be.

 

eBay is not even remotely similar to what it used to be.

 

 

[Aman619]

books are undergoing the same grading process. What seems to have only changed is the notification process. The actual results are now posted at the SHIPPED/SAFE stage and no longer at the GRADED stage. CGC is holding back the actual grades until they ship.

[Ghost Town]

My 8/31/12 submission included six invoices (78 books in total). So far 3 of the 6 invoices (all moderns so far) have been graded. None of them have been shipped yet but I did get the grades.

 

So far the 9.8s include:

 

Chew 1

Walking Dead 10, 12, 25, 27, 28, 29, 33

Chew 2 (x2)

New Mutants 98

Thief of Thieves 1 & 2

Kick 1 Sketch Cover Variant

Chew 3

Uncanny X-Men 133

Secret Wars 8

Hit Girl 1 Sketch Cover Variant

Incredible Hulk 340 (x2)

Fatale 1

 

Still no 9.9s or 10.0s for me yet.

Could you see the grades on the website? Did they tell you on the phone? Or could you just tell from the website that they passed a pre-screen?

[DrWatson]

There's no question CGC doesn't excel at communicating changes

Really? That's your takeaway? They're not good at communicating? Ok. Never mind then.

 

What else would it be? That CGC changes things just to *spoon* with their customers? That they're a monopoly, know it and don't care what anyone thinks? I'm sorry, but I just don't believe that.

 

You and I will have to disagree then. Whether they care or not, they act like they don't care. But I don't need them to.

 

On the one hand, people expect CGC to be treated with more deference and forgiveness because it's our hobby and hey, we're all in this together. On the other hand, please name me another business where the actual product has suffered so much and people just line up for more. Prices have gone up. Quality is variable. Service has gone down. Communication is terrible. The ONLY reason they continue to enjoy the success that they do is b/c of their monopoly status.

 

eBay

Please. eBay is a shadow of what it used to be.

 

eBay is not even remotely similar to what it used to be.

 

Yeah, and don't see people just lining up for more eBay on their plate either.

[Transplant]

There's no question CGC doesn't excel at communicating changes

Really? That's your takeaway? They're not good at communicating? Ok. Never mind then.

 

What else would it be? That CGC changes things just to *spoon* with their customers? That they're a monopoly, know it and don't care what anyone thinks? I'm sorry, but I just don't believe that.

 

You and I will have to disagree then. Whether they care or not, they act like they don't care. But I don't need them to.

 

On the one hand, people expect CGC to be treated with more deference and forgiveness because it's our hobby and hey, we're all in this together. On the other hand, please name me another business where the actual product has suffered so much and people just line up for more. Prices have gone up. Quality is variable. Service has gone down. Communication is terrible. The ONLY reason they continue to enjoy the success that they do is b/c of their monopoly status.

 

eBay

Please. eBay is a shadow of what it used to be.

 

eBay is not even remotely similar to what it used to be.

 

Yeah, and don't see people just lining up for more eBay on their plate either.

I don't think eBay is a business with customer service to emulate.

[DrWatson]

It's not. That's the point. Stupid-on-Tilt offered it up as an example to your, albeit facetious, query "please name me another business where the actual product has suffered so much and people just line up for more."

[Dr Chaos]

My 8/31/12 submission included six invoices (78 books in total). So far 3 of the 6 invoices (all moderns so far) have been graded. None of them have been shipped yet but I did get the grades.

 

So far the 9.8s include:

 

Chew 1

Walking Dead 10, 12, 25, 27, 28, 29, 33

Chew 2 (x2)

New Mutants 98

Thief of Thieves 1 & 2

Kick 1 Sketch Cover Variant

Chew 3

Uncanny X-Men 133

Secret Wars 8

Hit Girl 1 Sketch Cover Variant

Incredible Hulk 340 (x2)

Fatale 1

 

Still no 9.9s or 10.0s for me yet.

Could you see the grades on the website? Did they tell you on the phone? Or could you just tell from the website that they passed a pre-screen?

 

I submitted the books under Metropolis's account. They were able to look up the invoices to see the grades on the ones that were completed.

[Transplant]

It's not. That's the point. Stupid-on-Tilt offered it up as an example to your, albeit facetious, query "please name me another business where the actual product has suffered so much and people just line up for more."

I know. My comment was to him but quoted you, cause you give the warm fuzzies.

[DrWatson]

My 8/31/12 submission included six invoices (78 books in total). So far 3 of the 6 invoices (all moderns so far) have been graded. None of them have been shipped yet but I did get the grades.

 

So far the 9.8s include:

 

Chew 1

Walking Dead 10, 12, 25, 27, 28, 29, 33

Chew 2 (x2)

New Mutants 98

Thief of Thieves 1 & 2

Kick 1 Sketch Cover Variant

Chew 3

Uncanny X-Men 133

Secret Wars 8

Hit Girl 1 Sketch Cover Variant

Incredible Hulk 340 (x2)

Fatale 1

 

Still no 9.9s or 10.0s for me yet.

Could you see the grades on the website? Did they tell you on the phone? Or could you just tell from the website that they passed a pre-screen?

 

I submitted the books under Metropolis's account. They were able to look up the invoices to see the grades on the ones that were completed.

So the books had been shipped?

[DrWatson]

It's not. That's the point. Stupid-on-Tilt offered it up as an example to your, albeit facetious, query "please name me another business where the actual product has suffered so much and people just line up for more."

I know. My comment was to him but quoted you, cause you give the warm fuzzies.

No I don't. Somehow your Velcro must have gotten hot.

[Dr Chaos]

My 8/31/12 submission included six invoices (78 books in total). So far 3 of the 6 invoices (all moderns so far) have been graded. None of them have been shipped yet but I did get the grades.

 

So far the 9.8s include:

 

Chew 1

Walking Dead 10, 12, 25, 27, 28, 29, 33

Chew 2 (x2)

New Mutants 98

Thief of Thieves 1 & 2

Kick 1 Sketch Cover Variant

Chew 3

Uncanny X-Men 133

Secret Wars 8

Hit Girl 1 Sketch Cover Variant

Incredible Hulk 340 (x2)

Fatale 1

 

Still no 9.9s or 10.0s for me yet.

Could you see the grades on the website? Did they tell you on the phone? Or could you just tell from the website that they passed a pre-screen?

 

I submitted the books under Metropolis's account. They were able to look up the invoices to see the grades on the ones that were completed.

So the books had been shipped?

 

None of them are shipped yet.

 

On a hunch, I called Metro and asked them to look up the invoice numbers.

[DrWatson]

My 8/31/12 submission included six invoices (78 books in total). So far 3 of the 6 invoices (all moderns so far) have been graded. None of them have been shipped yet but I did get the grades.

 

So far the 9.8s include:

 

Chew 1

Walking Dead 10, 12, 25, 27, 28, 29, 33

Chew 2 (x2)

New Mutants 98

Thief of Thieves 1 & 2

Kick 1 Sketch Cover Variant

Chew 3

Uncanny X-Men 133

Secret Wars 8

Hit Girl 1 Sketch Cover Variant

Incredible Hulk 340 (x2)

Fatale 1

 

Still no 9.9s or 10.0s for me yet.

Could you see the grades on the website? Did they tell you on the phone? Or could you just tell from the website that they passed a pre-screen?

 

I submitted the books under Metropolis's account. They were able to look up the invoices to see the grades on the ones that were completed.

So the books had been shipped?

 

None of them are shipped yet.

 

On a hunch, I called Metro and asked them to look up the invoice numbers.

Who called and got the grades?

[Dr Chaos]

My 8/31/12 submission included six invoices (78 books in total). So far 3 of the 6 invoices (all moderns so far) have been graded. None of them have been shipped yet but I did get the grades.

 

So far the 9.8s include:

 

Chew 1

Walking Dead 10, 12, 25, 27, 28, 29, 33

Chew 2 (x2)

New Mutants 98

Thief of Thieves 1 & 2

Kick 1 Sketch Cover Variant

Chew 3

Uncanny X-Men 133

Secret Wars 8

Hit Girl 1 Sketch Cover Variant

Incredible Hulk 340 (x2)

Fatale 1

 

Still no 9.9s or 10.0s for me yet.

Could you see the grades on the website? Did they tell you on the phone? Or could you just tell from the website that they passed a pre-screen?

 

I submitted the books under Metropolis's account. They were able to look up the invoices to see the grades on the ones that were completed.

So the books had been shipped?

 

None of them are shipped yet.

 

On a hunch, I called Metro and asked them to look up the invoice numbers.

Who called and got the grades?

 

I called Metro, I think they looked up the grades online and sent a copy to my e-mail.

[Bosco685]

My 8/31/12 submission included six invoices (78 books in total). So far 3 of the 6 invoices (all moderns so far) have been graded. None of them have been shipped yet but I did get the grades.

 

So far the 9.8s include:

 

Chew 1

Walking Dead 10, 12, 25, 27, 28, 29, 33

Chew 2 (x2)

New Mutants 98

Thief of Thieves 1 & 2

Kick 1 Sketch Cover Variant

Chew 3

Uncanny X-Men 133

Secret Wars 8

Hit Girl 1 Sketch Cover Variant

Incredible Hulk 340 (x2)

Fatale 1

 

Still no 9.9s or 10.0s for me yet.

Could you see the grades on the website? Did they tell you on the phone? Or could you just tell from the website that they passed a pre-screen?

 

I submitted the books under Metropolis's account. They were able to look up the invoices to see the grades on the ones that were completed.

So the books had been shipped?

 

None of them are shipped yet.

 

On a hunch, I called Metro and asked them to look up the invoice numbers.

Who called and got the grades?

 

I called Metro, I think they looked up the grades online and sent a copy to my e-mail.

 

Nice!

[MrBedrock]

Prescreen value tier invoices from 7-3 sent out today.

 

[A-DONIS]

Book subbed 9/7/12 scheduled for grading.

[lizards2]

It's not. That's the point. Stupid-on-Tilt offered it up as an example to your, albeit facetious, query "please name me another business where the actual product has suffered so much and people just line up for more."

Did you eat an extra bowl of Jerky-Os tonight?