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Where in the world was the Quality Control at CGC???
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Started by Wally's Comics,

6,172 posts in this topic

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CGC Mike

CGC Mike

Posted
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Posted
On 9/13/2022 at 9:05 PM, The Meta said:

Does it take you to the users profile registry page when you click on their name?

I am seeing the error, too  I will notify web help.  Thanks for the heads up.

 

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ADAMANTIUM

ADAMANTIUM

Posted
Posted
On 9/13/2022 at 8:13 PM, The Meta said:

I've been getting Invision 504 errors the past two days randomly as well

I had too but on the boards, which is fairly normal. Still it can get in the way !

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jokersup

jokersup

Posted
Posted
On 9/13/2022 at 6:26 PM, Sigur Ros said:

Did you find the photos yet?

You said you didn't think the damage was there before you sent it.  But was it?

I’ve said I’m not sure I took pictures of the back from my submission 13 months ago and many users have pointed out that is a good practice to do, which I will definitely do going forward.  Still learning here.   I haven’t found them yet :)   I do have pictures of the front from the original purchase which I tracked down.  

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jokersup

jokersup

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Posted
On 9/13/2022 at 6:51 PM, CGC Mike said:

Could you forward me the 2 e-mails from the reps?

mgreenwood@cgccomics.com

Hey Mike,

It might’ve been the other thread… but I’ve noted the first 2 emails 10:11-17am my time, were direct to a rep while the rep reviewed the issue over the phone. I do have those direct emails I was sending. 
 

The 3 emails today were from support as I emailed them separately to ask them to have a look. They directed me to reholder and to send in for review and no acknowledgement of the comic damage.

I will call to speak with someone again tomorrow   If you could direct me to anyone in particular that would be amazing.

 

 

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CGC Mike

CGC Mike

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On 9/13/2022 at 9:55 PM, jokersonyou said:

I will call to speak with someone again tomorrow   If you could direct me to anyone in particular that would be amazing.

 

I can't give out specific e-mails.  However, if you need my assistance with this, let me know, and I will send the e-mail.

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jokersup

jokersup

Posted
Posted
On 9/13/2022 at 8:00 PM, CGC Mike said:

I can't give out specific e-mails.  However, if you need my assistance with this, let me know, and I will send the e-mail.

No worries at all.  Wasn’t sure if there was an extension or name but I understand. I appreciate it very much. I have your email now and will see what a 3rd set of eyes and ears do with this tomorrow and can follow up.  

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ADAMANTIUM

ADAMANTIUM

Posted
Posted
On 9/13/2022 at 9:05 PM, jokersonyou said:

No worries at all.  Wasn’t sure if there was an extension or name but I understand. I appreciate it very much. I have your email now and will see what a 3rd set of eyes and ears do with this tomorrow and can follow up.  

FYI not to get in the middle,  there are emails sent out to "rate" the call to cgc, which states the name of the person you spoke with (thumbsu

Just that if info was given over the phone that would help your case, this info of email rate call stuff may be more to add  :cheers:

No worries 

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jokersup

jokersup

Posted
Posted (edited)
On 9/13/2022 at 8:17 PM, ADAMANTIUM said:

FYI not to get in the middle,  there are emails sent out to "rate" the call to cgc, which states the name of the person you spoke with (thumbsu

Just that if info was given over the phone that would help your case, this info of email rate call stuff may be more to add  :cheers:

No worries 

Appreciate it!

First emails were to a specific name/person at CGC while I was on the phone with said rep so I have their contact info.    

Second one I did receive the rating email so I have that name as well.  
 

let’s hope third time is a charm. :)

Edited by jokersonyou
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CGC Mike

CGC Mike

Posted
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Posted
On 9/13/2022 at 9:05 PM, The Meta said:

Does it take you to the users profile registry page when you click on their name?

Sorry search function works, but you can't see profile pages

This has been fixed.

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Stefan_W

Stefan_W

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Posted (edited)

This one is confusing. It was sent in a 9.8 pre-screen submission and it came back a 9.6. I assume this means that it is a 9.8 since it passed the screen and someone keyed it in wrong in the system which also shows 9.6, but it could be something else. I got 24/25 on this pre-screen and every other book was 9.8, and the one that did not make it had a miniscule flaw so it was actually probably a 9.6. 

I'm not sure what to do about this one. I think it should be sent back as an ME but I could be wrong. Any recommendations @CGC Mike?

 

IMG_1330.JPG

Edited by Stefan_W
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Gonzimodo

Gonzimodo

Posted
Posted
On 9/13/2022 at 6:18 PM, jokersonyou said:

Yeah the IIM9 is mine.  Posted in another thread.  I believe virtually verbatim I was told “That could have been a 10 without the issue” and said the issue was “minimal.”

Join The System and learn how to press it into a rock-solid, guaranteed 9.9!  :banana:

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CGC Mike

CGC Mike

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On 9/14/2022 at 11:02 AM, Stefan_W said:

I'm not sure what to do about this one. I think it should be sent back as an ME but I could be wrong. Any recommendations @CGC Mike?

 

Let me check to see if I can fine internal notes on this, and I will let you know.

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CGC Mike

CGC Mike

Posted
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On 9/14/2022 at 11:02 AM, Stefan_W said:

This one is confusing. It was sent in a 9.8 pre-screen submission and it came back a 9.6. I assume this means that it is a 9.8 since it passed the screen and someone keyed it in wrong in the system which also shows 9.6, but it could be something else. I got 24/25 on this pre-screen and every other book was 9.8, and the one that did not make it had a miniscule flaw so it was actually probably a 9.6. 

I'm not sure what to do about this one. I think it should be sent back as an ME but I could be wrong. Any recommendations @CGC Mike?

 

IMG_1330.JPG

So, this should be sent back as  ME for review.  I am going to PM you the details, as we would like it brought to the attention of the person I contacted.

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Stefan_W

Stefan_W

Posted
Posted
On 9/14/2022 at 12:35 PM, CGC Mike said:

So, this should be sent back as  ME for review.  I am going to PM you the details, as we would like it brought to the attention of the person I contacted.

Thank you as always for your help, it is greatly appreciated :)

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