Received timing 0

[Murrayj16]

So I understand that once an item is delivered there is some time before it is marked as received. Does anyone know how long this time is currently at? I had and express order delivered on 3/15 (10 business days ago) and it was clearly labeled EX on every side of box but it is still not marked as received....

[Scrum]

I would call or email to ask about it. I had an express delivered this past monday that was received yesterday. 

[Murrayj16]

Will do. thanks for the heds up

 

[C2N0]

There’s no set time. It’s just whenever they get to opening and entering the card data. There’s a lot of packages for them to sort. 

[Murrayj16]

I understand they are backed up. However, if express orders that were delivered a week AFTER my express order was delivered, are being put as received. And my order is still in limbo it causes a little concern.