Is it ever worth contacting CGC to discuss potential comic book damage created on their end? 0

[D1118]

I went through my LGS to send a few comics to CGC. Because I mostly deal in trading cards, I had the store's owner, a very reputable seller and grader of many decades, pick out a few comics from my pile that he felt would grade well. One of the comics came back as a 9.0, where he expected a 9.6. On the back, there is an obvious spine dig that wasn't there when we submitted. If it was there during his grading, we wouldn't have submitted it. So, I'm stuck wondering if the book was damaged at CGC. What should I do about this?

[Jennifer F.]

Good morning,

Thanks for your message.  You can send us the certification information and we can review.  However, sometimes damage can occur during transit to us and if there is no outward damage to the shipping box, we will grade the book as is since we have no way of knowing the original condition of the book when it was mailed out.  

You can email us the information at: submissions@cgccomics.com and we can review.

Thank you!