kav Posted July 11, 2021 Share Posted July 11, 2021 4 minutes ago, toro said: Nope, I had no pictures of the books before hand. Link to comment Share on other sites More sharing options...
Popular Post HotKey Posted July 11, 2021 Popular Post Share Posted July 11, 2021 Honestly this is ridiculous that CGC is basically allowed to do whatever they decide in these situations with no legal responsibility or hard rules to follow. To my knowledge, zero other industries allow the company to temporarily take possession of your goods and not be legally responsible for the damages. I asked CGC months ago to clarify their damage policy for my business plan and they still haven't answered. I stopped submitting due to that and (mainly) horrible, unaddressed quality control issues. Industry leader, indeed. Not for long at this rate. djzombi, D84, bentbryan and 2 others 4 1 Link to comment Share on other sites More sharing options...
Pitboss Posted July 11, 2021 Share Posted July 11, 2021 Carrier problem. Good luck. Link to comment Share on other sites More sharing options...
Popular Post THE_BEYONDER Posted July 11, 2021 Popular Post Share Posted July 11, 2021 I know this has been said a million times, but I guess it’s needs to be said again: Always scan your books prior to submission Timmay, djzombi, alexgross.com and 3 others 6 Link to comment Share on other sites More sharing options...
gregwynn Posted July 11, 2021 Share Posted July 11, 2021 Corner crunch....Could of been done while in shipping.....how were the books packaged/shipped enroute to cgc? Link to comment Share on other sites More sharing options...
KEY ISSUES Comics Posted July 11, 2021 Share Posted July 11, 2021 Ugh. Most likely damaged in transit. Could it be the store you submitted them through did not package them carefully? So sorry. Bob Loblaw III 1 Link to comment Share on other sites More sharing options...
Ride the Tiger Posted July 11, 2021 Share Posted July 11, 2021 Even if you provide good scans of your books that are basically flawless (9.6 & 9.8) to begin with, would CGC agree that the pictures you provided as proof are the same books that were sent in? Would they actually take the time to examine them all to make sure they match? That would be something a company that cared about their service would do and right now I don't think they give a hoot about their customers concerns. HotKey 1 Link to comment Share on other sites More sharing options...
jharvey Posted July 11, 2021 Share Posted July 11, 2021 (edited) Looks like damage caused during shipping to CGC. I doubt this damage is CGC's fault. Edited July 13, 2021 by jharvey Courageous Cat, Buzz Cola and OJ Pimpson 3 Link to comment Share on other sites More sharing options...
Heronext Posted July 11, 2021 Share Posted July 11, 2021 Frankly CGC should image all books upon receipt, before grading. It should be the first step in their process after opening the boxes. BuscemasAvengers, OJ Pimpson, MAR1979 and 1 other 2 2 Link to comment Share on other sites More sharing options...
Tafkap Posted July 11, 2021 Author Share Posted July 11, 2021 2 hours ago, gregwynn said: Corner crunch....Could of been done while in shipping.....how were the books packaged/shipped enroute to cgc? That was left to my local comic book shop owner who presumably does this all the time. Link to comment Share on other sites More sharing options...
Tafkap Posted July 11, 2021 Author Share Posted July 11, 2021 2 hours ago, KEY ISSUES Comics said: Ugh. Most likely damaged in transit. Could it be the store you submitted them through did not package them carefully? So sorry. At this point anything is possible. Thanks. I only know when I gave the comics to him that damage was not there; they were all pristine and pressed. KEY ISSUES Comics 1 Link to comment Share on other sites More sharing options...
Tafkap Posted July 11, 2021 Author Share Posted July 11, 2021 28 minutes ago, jharvey said: Looks like damage causing during shipping to CGC. I doubt this damage is CGC's fault. Well there's a chance I might be able to figure that out because 40 books were shipped to CGC in one box by my local comic book shop owner but I CGC divided the order up. I only got back the first 25 so far. Perhaps if the rest of the comics coming back do not have damage it will point one way or the other to the responsible party. KEY ISSUES Comics 1 Link to comment Share on other sites More sharing options...
Tafkap Posted July 11, 2021 Author Share Posted July 11, 2021 3 hours ago, THE_BEYONDER said: I know this has been said a million times, but I guess it’s needs to be said again: Always scan your books prior to submission Now I know. But even so, would CGC accept the scan as proof? Link to comment Share on other sites More sharing options...
Ride the Tiger Posted July 11, 2021 Share Posted July 11, 2021 15 minutes ago, Tafkap said: Now I know. But even so, would CGC accept the scan as proof? Thats what I mentioned above. When you have NM books in question with tough to see defects, if any, are they going to take the time to examine the pics you provide? Link to comment Share on other sites More sharing options...
Heronext Posted July 11, 2021 Share Posted July 11, 2021 17 minutes ago, Tafkap said: Now I know. But even so, would CGC accept the scan as proof? They should. I already shared that in my case, they did. The only other things you can do are pack them very, very well and minimize the number of people who handle your books. Link to comment Share on other sites More sharing options...
SeanYork Posted July 11, 2021 Share Posted July 11, 2021 Isn't it CGC policy to not accept boxes damaged in shipping? They do that so the sender can file the claim with the shipping company. Link to comment Share on other sites More sharing options...
Tafkap Posted July 11, 2021 Author Share Posted July 11, 2021 2 hours ago, Buzz Cola said: Best reason to get yourself a membership and send them in yourself. I've heard plenty of stories about people who assumed their LCS knew what they were doing. Really? Plenty of stories? Maybe I will do the membership. In the past I actually signed up for it myself but the wait to get their shipping supplies made me cancel and go back to the comic book store. . Link to comment Share on other sites More sharing options...
Tafkap Posted July 11, 2021 Author Share Posted July 11, 2021 1 hour ago, SeanYork said: Isn't it CGC policy to not accept boxes damaged in shipping? They do that so the sender can file the claim with the shipping company. That's good to know. Link to comment Share on other sites More sharing options...
Tafkap Posted July 11, 2021 Author Share Posted July 11, 2021 3 minutes ago, Buzz Cola said: Why would you buy their shipping supplies? Double box it yourself and mail it in... When you sign up for a new membership they send you a packing supplies, comic bags and boards and package for up to 40 comics included. Link to comment Share on other sites More sharing options...
TheBook Posted July 12, 2021 Share Posted July 12, 2021 This same issue has been brought up by Instagram member: “TheManBehindTheRedHood” Check his posts from May 5th 2021. Exact same problem. I took screenshots of one of the posts for everyone to see. There are a few more that detail his situation. Judge for yourself but I have over 10k worth of books at CGC right now and I’m scared to death that my books will suffer the same fate. My prayers go out to the original poster & others who fall prey to the mishandling of their books. BigLeagueCHEW and MatterEaterLad 2 Link to comment Share on other sites More sharing options...
