Administrator CGC Mike Posted March 4, 2022 Administrator Share Posted March 4, 2022 On 3/3/2022 at 6:39 PM, batmiesta said: I had 2 emails regarding 2 submissions, both said my card had been declined, I emailed them back twice with no response, so I phoned my bank, they told me that whoever tried the card transaction had put in the wrong expiry date, so I emailed CGC again explaining the situation, still no response, not good working practice to a customer who is spending $1100+ in my opinion. And I live in the UK, so I will not be phoning like I was asked to. Jennifer mentioned that customer service can update credit card info with accounting for you. service@cgccomics.com Mike Link to comment Share on other sites More sharing options...
batmiesta Posted March 4, 2022 Share Posted March 4, 2022 On 3/4/2022 at 2:38 AM, CGC Mike said: Jennifer mentioned that customer service can update credit card info with accounting for you. service@cgccomics.com Mike My card is updated, someone entered the wrong date. Link to comment Share on other sites More sharing options...
Administrator Jennifer F. Posted March 4, 2022 Administrator Share Posted March 4, 2022 On 3/4/2022 at 5:28 AM, batmiesta said: My card is updated, someone entered the wrong date. Hi, I'm sorry about that. If you can shoot us an email at: submissions@cgccomics.com with the correct information, I will make sure accounting gets that updated. Thank you! Link to comment Share on other sites More sharing options...
batmiesta Posted March 4, 2022 Share Posted March 4, 2022 Will do Jennifer and thanks for that. greggy 1 Link to comment Share on other sites More sharing options...
Grimjack60 Posted March 4, 2022 Share Posted March 4, 2022 Hello, Is there a way, via the website, to get a detailed transaction report of my account? (ex. list of all charges and payments) - Larry Hanson Link to comment Share on other sites More sharing options...
djzombi Posted March 5, 2022 Share Posted March 5, 2022 On 3/4/2022 at 3:18 PM, Grimjack60 said: Hello, Is there a way, via the website, to get a detailed transaction report of my account? (ex. list of all charges and payments) - Larry Hanson Wouldn't this be nice???? I would love to see this - an easily accessible, transparent detail of debits/credits on our account. I'm sure this would save the CS & Accounting departments a lot of time and headaches having to deal with related questions if the customers could actually see their accounts online. Most online retailers have this very feature. I wouldn't think it would be like asking for the moon. sevans1979 1 Link to comment Share on other sites More sharing options...
