its been 9 months and I've not had any updates on my comics and now CGC is ignoring my emails regarding getting an update/help 1 1

[Spawnfreak]

On 2/22/2022 at 12:49 PM, lostboys said:

Yeah, I doubt the other guys are waaaay behind unless they only have one grader.

 

Who sends anything to the other guys?

I do(did). Sent cards in a year ago. Still in Authentication and Grading.

[WebStalkers]

Good to know it's not just me. I sent about 12 at the same time around 10 months ago. They split them into 2 groups for some reason. I received the first group of 6 at the beginning of January. Still no word on the second set though I have sent around 4 or 5 emails with no response.

I will give them a phone call tomorrow and hopefully have some luck. I think im done using CGC until they get it together more.

[The Lions Den]

On 2/22/2022 at 1:49 PM, lostboys said:

I'd rather keep my books raw.

[Genipher]

I submitted last July 2021.  I submitted 4 as fast-track Economy, 22 as Economy, and 2 for cleaning, pressing, and grading.  I got the fast-track ones back last Sept.  I still haven't gotten the others back.  When I submitted, the current turnaround time had them coming back Dec. 2021.  So now it's April 2022.  It seems they just keep extending their turnaround times, but they should honor the ones they quoted at the time of submission.  If I knew this was going to happen I would not have submitted.  This is really REALLY bad service.

[Vicki101]

hi all ive still had no luck with my comics, my subscription to CGC is due to run out soon its been that long.....surely they must of caught up with the backlog by now?

[CGC Mike]

On 4/20/2022 at 8:06 AM, Vicki101 said:

hi all ive still had no luck with my comics, my subscription to CGC is due to run out soon its been that long.....surely they must of caught up with the backlog by now?

PM me your customer id number and submission number, and I will find out the status of your order.

Mike

 

[Vicki101]

On 4/20/2022 at 1:15 PM, CGC Mike said:

PM me your customer id number and submission number, and I will find out the status of your order.

Mike

 

hi mike ive pm'ed you 

thanks 

vicki 

[CGC Mike]

On 4/20/2022 at 9:08 AM, Vicki101 said:

hi mike ive pm'ed you 

thanks 

vicki 

PM received.  I will let you know the status of your submission soon.  

[Hero Restoration]

My main problem is I can't see them online once the are there longer than 8 months. It's disorienting, and zapping our customer service team's time. Calling would be to massive for us, it would be almost every day. Hoping programmers will soon extend how long submissions stay in dealer database, since there's no hope for TaT's anytime soon..