JD112868 Posted May 15, 2022 Share Posted May 15, 2022 I submitted some comics for signature series last month. Around the same time my 150 credit for my annual membership was going to run out. I knew that you couldn't put the credit towards signature, only grading. I was rushing to get some new comics graded so I didn't lose the credit. Right before I sent the comics, I got a bill via email for the comics that were signed. It says clearly on the bill ,they deducted the 150 credit off the bill. I'm thinking wow maybe they changed their rules. A few days later my membership was renewed and then I got another bill for the comics that were signed with no sign of the credit. I called and they were confused why I got two bills. I told them if I didn't get a bill saying the 150 credit went towards the signature series, I would of sent the comics in before the deadline. They said they would call back and never did. I sent a few emails and follow up calls. Any thoughts on what to do next. Thanks in advance. Link to comment Share on other sites More sharing options...
theCapraAegagrus Posted May 16, 2022 Share Posted May 16, 2022 If I'm reading this correctly: You received an invoice for your SS submission that included a $150 credit towards grading. Then, you received an invoice for the same submission that was full price. Correct? Link to comment Share on other sites More sharing options...
JD112868 Posted May 17, 2022 Author Share Posted May 17, 2022 yes, exactly that. Then when I was on the phone with the company they said the grading can't go towards a SS, which I knew but the initial invoice was probably a mistake. Right now they don't want to make good on it. Link to comment Share on other sites More sharing options...
