ALAN TONG Posted March 15, 2023 Share Posted March 15, 2023 Hi CGC folks, Is there something wrong with your system? My submission status page is currently not showing all past and current received submissions. It was still fine yesterday. Link to comment Share on other sites More sharing options...
Administrator CGC Mike Posted March 15, 2023 Administrator Share Posted March 15, 2023 Hi Several people reported this in another thread. I have notified web help of this problem, and we hope to have it resolved soon. Mike Link to comment Share on other sites More sharing options...
T. Field Posted March 15, 2023 Share Posted March 15, 2023 I have had the same issue. My submissions are no longer visible even though they were there through the pressing process. I got an email yesterday saying my submission was received on the 14th which is weird because my books were being pressed for the past 8 days. I’m thinking something happened when transferring from pressing to grading. Link to comment Share on other sites More sharing options...
Spinal73 Posted March 15, 2023 Share Posted March 15, 2023 Seems to be mobile view versus web view. What I can’t see on my phone I can on my desktop. Link to comment Share on other sites More sharing options...
Administrator CGC Mike Posted March 16, 2023 Administrator Share Posted March 16, 2023 I have sent several e-mails to web help. They are fully aware of the problem. Hopefully, it will be resolved soon. Link to comment Share on other sites More sharing options...
I like pie Posted March 16, 2023 Share Posted March 16, 2023 (edited) On 3/15/2023 at 5:23 PM, Spinal73 said: Seems to be mobile view versus web view. What I can’t see on my phone I can on my desktop. A temporary fix until the problem is solved, there should be a "desktop" view option, on your phone, when you pull the tracking page up. This worked for me. Edited March 16, 2023 by I like pie Link to comment Share on other sites More sharing options...
workingdog Posted March 17, 2023 Share Posted March 17, 2023 This from @CGC Mike posted about an hour ago in another thread ... Link to comment Share on other sites More sharing options...
ALAN TONG Posted March 17, 2023 Author Share Posted March 17, 2023 Thanks On 3/17/2023 at 11:04 PM, workingdog said: This from @CGC Mike posted about an hour ago in another thread ... Link to comment Share on other sites More sharing options...
Administrator CGC Mike Posted March 18, 2023 Administrator Share Posted March 18, 2023 I have been told that this was fixed last night. Link to comment Share on other sites More sharing options...
ALAN TONG Posted March 20, 2023 Author Share Posted March 20, 2023 On 3/19/2023 at 7:32 AM, CGC Mike said: I have been told that this was fixed last night. Yup confirmed fixed. Thanks Mike ! Link to comment Share on other sites More sharing options...
