kouts1 Posted April 4, 2023 Share Posted April 4, 2023 (edited) Hi, I tried looking up over a dozen graded slabs to verify registration numbers with no avail. Verification seems to be broken. Buyers are calling me angry. Please fix asap. Edited April 4, 2023 by kouts1 Link to comment Share on other sites More sharing options...
R808 Posted April 22, 2023 Share Posted April 22, 2023 Same, just checked a comic I sent in myself for processing. Cert#4143820001 is not found. I also purchased a CGC signature comic cert# 4150286001 that is also not in the registry. Link to comment Share on other sites More sharing options...
Administrator CGC Mike Posted April 22, 2023 Administrator Share Posted April 22, 2023 On 4/22/2023 at 7:14 AM, R808 said: Same, just checked a comic I sent in myself for processing. Cert#4143820001 is not found. I also purchased a CGC signature comic cert# 4150286001 that is also not in the registry. I have reported this problem. Link to comment Share on other sites More sharing options...
Administrator CGC Mike Posted April 22, 2023 Administrator Share Posted April 22, 2023 On 4/22/2023 at 7:48 AM, CGC Mike said: On 4/22/2023 at 7:14 AM, R808 said: Same, just checked a comic I sent in myself for processing. Cert#4143820001 is not found. I also purchased a CGC signature comic cert# 4150286001 that is also not in the registry. I have reported this problem. I am told that this problem is now fixed. Link to comment Share on other sites More sharing options...
ramrod44 Posted July 28, 2023 Share Posted July 28, 2023 On 4/22/2023 at 8:57 AM, CGC Mike said: I am told that this problem is now fixed. Just tried to register this comic, cert #4073168005 is not found. Any idea why? Any help would be appreciated. Link to comment Share on other sites More sharing options...
Administrator CGC Mike Posted July 28, 2023 Administrator Share Posted July 28, 2023 @wytshus Do you know why this person is not able to add this comic? Link to comment Share on other sites More sharing options...
ramrod44 Posted August 2, 2023 Share Posted August 2, 2023 On 7/28/2023 at 6:36 AM, CGC Mike said: @wytshus Do you know why this person is not able to add this comic? Link to comment Share on other sites More sharing options...
Administrator CGC Mike Posted August 2, 2023 Administrator Share Posted August 2, 2023 On 8/1/2023 at 9:58 PM, ramrod44 said: On 7/28/2023 at 7:36 AM, CGC Mike said: @wytshus Do you know why this person is not able to add this comic? I'll create a ticket regarding this. Link to comment Share on other sites More sharing options...
Administrator CGC Mike Posted August 2, 2023 Administrator Share Posted August 2, 2023 On 8/2/2023 at 7:36 AM, CGC Mike said: On 8/1/2023 at 9:58 PM, ramrod44 said: I'll create a ticket regarding this. The invoice in question still says "Ready for Pickup". This needs to be changed to shipped that way it shows up in cert verification. I reached out to shipping and requested the change. Link to comment Share on other sites More sharing options...
Administrator CGC Mike Posted August 2, 2023 Administrator Share Posted August 2, 2023 On 8/2/2023 at 12:08 PM, CGC Mike said: The invoice in question still says "Ready for Pickup". This needs to be changed to shipped that way it shows up in cert verification. I reached out to shipping and requested the change. I have been told that it has been changed to shipped. Link to comment Share on other sites More sharing options...
ethanwa79 Posted August 3, 2023 Share Posted August 3, 2023 (edited) I can't add the following new Certs to my custom set either:4278766001 4278766002 4278766003 Note that these are new comics (no one has ever graded them before) so maybe they haven't hit the system yet? The rest of the certs in my 15 book shipment worked fine though. The error I get is:Unable to locate the comic based on the certification number. Please try again. Edited August 3, 2023 by ethanwa79 Link to comment Share on other sites More sharing options...
ethanwa79 Posted August 7, 2023 Share Posted August 7, 2023 @CGC Mike @wytshus Link to comment Share on other sites More sharing options...
Administrator CGC Mike Posted August 7, 2023 Administrator Share Posted August 7, 2023 On 8/7/2023 at 12:27 AM, ethanwa79 said: @CGC Mike @wytshus I'll create a ticket with web help regarding this. Link to comment Share on other sites More sharing options...
Administrator CGC Mike Posted August 7, 2023 Administrator Share Posted August 7, 2023 On 8/3/2023 at 2:11 PM, ethanwa79 said: I can't add the following new Certs to my custom set either:4278766001 4278766002 4278766003 Note that these are new comics (no one has ever graded them before) so maybe they haven't hit the system yet? The rest of the certs in my 15 book shipment worked fine though. The error I get is:Unable to locate the comic based on the certification number. Please try again. This is what I was told: The pop report updates on Tuesday so he should be able to add them to his collection this coming Wednesday. If he is still having problems after that then please let us know so we can investigate further. Link to comment Share on other sites More sharing options...
ethanwa79 Posted August 7, 2023 Share Posted August 7, 2023 Thanks, I'll report back on Wednesday. Link to comment Share on other sites More sharing options...
ethanwa79 Posted August 9, 2023 Share Posted August 9, 2023 I'm still having this problem even though it's Wednesday. Same error. The certs appear on the Verify CGC Cert page when I type in the number, but I can't add them to the Registry still. Link to comment Share on other sites More sharing options...
Administrator CGC Mike Posted August 9, 2023 Administrator Share Posted August 9, 2023 On 8/9/2023 at 12:58 PM, ethanwa79 said: I'm still having this problem even though it's Wednesday. Same error. The certs appear on the Verify CGC Cert page when I type in the number, but I can't add them to the Registry still. I will let web help know. Link to comment Share on other sites More sharing options...
Administrator CGC Mike Posted August 10, 2023 Administrator Share Posted August 10, 2023 On 8/9/2023 at 12:58 PM, ethanwa79 said: I'm still having this problem even though it's Wednesday. Same error. The certs appear on the Verify CGC Cert page when I type in the number, but I can't add them to the Registry still. Web help said to try again in a few days as we hope to have added them by then. Link to comment Share on other sites More sharing options...
Last Karate Kid Posted March 4 Share Posted March 4 I seem to be having this same issue. I purchased a book #2804403010 is not showing up in the verification. Is this fixable? jstam 1 Link to comment Share on other sites More sharing options...
Administrator jstam Posted March 5 Administrator Share Posted March 5 @Last Karate Kid This has been corrected. You should be able to add the book to your inventory and any sets it's in. Link to comment Share on other sites More sharing options...
