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SDCC drop off processed as a fast track.
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Started by Lady Death Footstool,

2 posts in this topic

Lady Death Footstool

Lady Death Footstool

Posted
Posted (edited)

Hi, looks like one of my SDCC signature series drop offs was marked for fast tracking.  2806190. I took a photo of the order form at SDCC and you can clearly see it was meant to be processed normally.  I tried emailing submissions@cgccomics.com when the order appeared in the system but they have yet to respond and I was charged for the fast tracking this morning.  The email contains my full order form.  If you need me to message the entire form, let me know.

 

20230722_142039.jpg

Edited by Lady Death Footstool
Submission number correction
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CrystalM CS

CrystalM CS

Posted
  • Administrator
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Hello, thanks for reaching out. It can take up to 72 hours for our email team to respond to emails at times and we appreciate your patience. I have placed a ticket with our verification team to look into this for you and I will try to get you an update as soon as possible. We apologize for the confusion!. 

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