• When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.

Received two signature series books with incorrect labels
1 1

2 posts in this topic

Hello!

I have just received the two books that I submitted for the Peach Momoko SDCC signing. While I was excited to learn of the grades I would be receiving, I was a little more than disappointed when I opened my package today and found that the books were placed into each others cases.

 

The Eule's Vision was placed into the ShadowMan case and vice-versa.

How do I get this fixed?

Thank you for your time,

Chris

(Order #CGC1162121595)         

(Submission #4272712)

Screenshot_20230821_172942_Samsung Internet.jpg

Screenshot_20230821_173105_Samsung Internet.jpg

Link to comment
Share on other sites

  • Administrator

We are so sorry to hear about this mix up! You can complete a Mechanical Error submission form within 14 days of receiving the books for a complimentary Reholder service. You do this by processing a new submission form and selecting Mechanical Error instead of Grading when prompted. Follow the steps given on the form and it will provide you with a pre-paid shipping label. 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
1 1