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2 posts in this topic

  • Administrator

Hello @Billyscards

Thank you for reaching out to us. When a card is either of a size CSG currently does not grade or is an issue that is obscure and not eligible for grading, it may be returned as “Service Unavailable.” Regarding the size of the card, even a few millimeters can affect our ability to encapsulate the card safely. Small manufacturing differences may cause an individual card to be returned as "SU," even when that card type can normally be encapsulated. When a card is returned "SU" the submitter is not charged the grading fee.

If you have any other questions, please let us know. Have a good day! 

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