CBuck723 Posted November 25, 2023 Share Posted November 25, 2023 Hi, a couple of days ago my card was charged the full amount for my order. The $150 credit I was due was not applied. I contacted CGC over email the day it happened and I have not heard back from anyone yet so I figured I'd try the chat boards. My order was a bulk order of 25 cards with Order # CGC4240012929 and Submission # 1401013286 CGC, please correct this as soon as you can and please contact me so I know you're working on it. Thank you Link to comment Share on other sites More sharing options...
Administrator NickiO CS Posted November 27, 2023 Administrator Share Posted November 27, 2023 Hello @CBuck723 Thank you for reaching out to us. I have reviewed the account and I apologize for this error. I am reaching out to you via email to confirm the steps taken to resolve the billing issue. If you have any other questions, please let us know. Link to comment Share on other sites More sharing options...
CBuck723 Posted November 27, 2023 Author Share Posted November 27, 2023 On 11/27/2023 at 12:42 PM, NickiO CS said: Hello @CBuck723 Thank you for reaching out to us. I have reviewed the account and I apologize for this error. I am reaching out to you via email to confirm the steps taken to resolve the billing issue. If you have any other questions, please let us know. I just saw the email, thank you I appreciate it. Link to comment Share on other sites More sharing options...
