frank4713 Posted January 23 Share Posted January 23 I've just had to resubmit a magazine for the THIRD consecutive time due to plastic shards of the inner holder floating around inside the slab. This exact same thing has happened 3 consecutive times for 3 consecutive mechanical error resubmissions. This seems like an awful waste of money, time, and manpower. QC really needs to improve. Anything I win for 3 in a row? Link to comment Share on other sites More sharing options...
Administrator NickiO CS Posted January 23 Administrator Share Posted January 23 Hello @frank4713, Thank you for reaching out to us and I am sorry for the inconvenience. I am going to contact you directly to have this issue investigated more thoroughly. if you have any questions, please feel free to reply. Link to comment Share on other sites More sharing options...
dbcn Posted January 23 Share Posted January 23 On 1/22/2024 at 9:46 PM, frank4713 said: This seems like an awful waste of money, time, and manpower. On 1/22/2024 at 9:46 PM, frank4713 said: QC really needs to improve. I'll 2nd these statements. A while back I had 3 books in a batch I had to send back for slab issue MEs 3 times. After they got back the 3rd time and still had issues, I didn't bother sending them back for fear of damage to the books themselves. That said, I've had a good run recently of only having label issues and not damaged slab issues, so I guess that's an improvement..? Link to comment Share on other sites More sharing options...