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Books delivered, but not showing up under submissions yet
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Started by Mike Oliver,

2 posts in this topic

Mike Oliver

Mike Oliver

Posted
Posted (edited)

I sent in a large quantity of books 2 of which are unlimited value and I wrote it on the side of the box. They were delivered Thursday, but they still haven't been checked in yet our showing under submissions. l've sent lots of books to CGC. It's never took this long to show up under submissions, but this is my first unlimited value books I sent in. What is everybody else experience? Tracking number shows they were delivered but not showing up under confirm package delivery either

and I can provide the tracking number if need be.

tracking number 9505515027834247065459

Edited by Mike Oliver
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MattM CS

MattM CS

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  • Administrator
Posted

Hello @Mike Oliver,

This timeline is normal for packages being delivered to our office currently. It can take 3-5 business days after delivery for a submission to show as received. If this is not showing as received by Friday, please give us a call. Thanks! 

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