CGC Bendgate 3 3

[Scott Coxe]

Cancelled my 150.00 yearly subscription to CGC of bending and ruining what should have been a 2k comic now its a 9.6 with mutiple spine ticks that break color with deep creasing. I can repair the creasing but not the color breaks. Ive already seen CGC's stance on this subject accepting the fact they are bending but denying that people are losing thousands because of the damage they are doing. Sent them a email cancelling my subscription and they didn't even write me back. Good decision bye bye CGC you people are con artist robbing the comic fans and for whatever you use to add to the industry you have negated with the last few scandals. I have a sneaky suspicion you are going to start losing enough customers that customers are going to start mattering again. We made you we can destroy you too.

[0r0d]

I havent used up my initial credit for my subscription, so I keep hoping that CGC will fix all this and I can once again submit.  I have around 100 books I want to grade, but that's also 100 books I dont want to pay to get damaged and turned into bananas.   At the rate this is going, or rather the rate that nothing is happening, I will also likely have to cancel my autorenew and move on to another grading company next year.  I know that CGC doesnt care about individual customers and whether we renew the membership or not, submit books or not, or whatever.  But, yeah, eventually they will have enough people who will start using their competitors that they WILL care.  But, by that point it might be too late.   

[MAY1979]

On 9/18/2024 at 12:42 AM, 0r0d said:

I havent used up my initial credit for my subscription, so I keep hoping that CGC will fix all this and I can once again submit.  I have around 100 books I want to grade, but that's also 100 books I dont want to pay to get damaged and turned into bananas.   At the rate this is going, or rather the rate that nothing is happening, I will also likely have to cancel my autorenew and move on to another grading company next year.  I know that CGC doesnt care about individual customers and whether we renew the membership or not, submit books or not, or whatever.  But, yeah, eventually they will have enough people who will start using their competitors that they WILL care.  But, by that point it might be too late.   

Normally I'd say Charge Back BUT the grading credit is only perk of the subscription thus likley a Credit Card Dispute won't be ruled in your favor Although you personally have nothing to lo$e by trying, my guess is your chance of success is lower than 5%

IMHO better to eat the $149 loss than the alternative.  BTW you can also use the credit for Tradings Cards, Video Games and VHS Tapes.  I will be using mine for early 1980's Comic/Comic Adjacent Video Games. 

P.S. I disabled my renewal late June/early Jul when I became aware of the bending damage.  CGC may not care but perhaps some sellers will eventually as case in point I've not even placed a single bid on a post 2022 CGC graded book since early July. Have directed most of my "collecting budget" to Original Art where except in situation of serious damage (like from liquids), condition is of ZERO relevance.

 

Edited yesterday at 03:36 PM by MAY1979

[MAY1979]

...

Edited yesterday at 04:27 PM by MAY1979

[0r0d]

On 9/18/2024 at 8:24 AM, MAY1979 said:

I will be using mine for early 1980's Comic/Comic Adjacent Video Games. 

 

 

Actually, this is a good point.  I do have a bunch of older books that will almost certainly not get close to 9.0 and have enough spine damage already that CGC potentially turning them into bananas wont damage them or affect the perceived grade... unlike my 9.8's that are now maybe 9.4 or 9.6.

But, yeah, I might send in those to use the credit and then sit tight and wait for a resolution on all this.  Of course, even if CGC fixes the issue with bending and damaging books, I still have books that are damaged and CGC has offered ZERO in terms of compensation or satisfactory resolution.  So even if they fix Bendgate, I might already never submit anything after my subscription is over.

[MAY1979]

On 9/18/2024 at 2:41 PM, 0r0d said:

Actually, this is a good point.  I do have a bunch of older books that will almost certainly not get close to 9.0 and have enough spine damage already that CGC potentially turning them into bananas wont damage them or affect the perceived grade... unlike my 9.8's that are now maybe 9.4 or 9.6.

But, yeah, I might send in those to use the credit and then sit tight and wait for a resolution on all this..... So even if they fix Bendgate, I might already never submit anything after my subscription is over.

As a general rule, I for one am loath to giving more of my money to those that have by my estimation, fleeced then gaslighted me.

Edited 19 hours ago by MAY1979

[0r0d]

CGC = Clearly Gaslighting Customers