Crushalot Posted Saturday at 07:53 PM Share Posted Saturday at 07:53 PM (edited) Is there a way to see how they come up with what your final charges are for submissions? I would like to see how my discounts etc are applied. I have an order that just went from CCS to CGC and the amount charged to my credit card makes no sense. CCS charges when they are done and then CGC charges for grading once the order ships to me right? Edited Saturday at 07:53 PM by Crushalot Link to comment Share on other sites More sharing options...
Administrator CGC Mike Posted Saturday at 11:38 PM Administrator Share Posted Saturday at 11:38 PM I am moving this out of the registry section to the Ask CGC forum. Link to comment Share on other sites More sharing options...
Crushalot Posted Sunday at 08:28 PM Author Share Posted Sunday at 08:28 PM Thanks. So am I correct that CGC doesn't bother to give us an itemized receipt for submitted items showing discounts and credits? How is that even possible? Link to comment Share on other sites More sharing options...
Administrator MattM CS Posted Monday at 07:01 PM Administrator Share Posted Monday at 07:01 PM @Crushalot Thanks for contacting us! Discounts are applied when filling out the submission for before ever checking out. The fees visible on the submission for are with the discount already applied. Because of this you will not see a discount on the submission form. As for credit, this is visible on the account statement. I have just sent you a copy of this to review your CGC statement from when your credit was applied to CGC last month to the present. If you have any questions regarding this, call or text (+1) 855-GRADE10 (855-472-3310) Link to comment Share on other sites More sharing options...
Crushalot Posted Tuesday at 02:47 PM Author Share Posted Tuesday at 02:47 PM Thank you for your reply! I appreciate the info Link to comment Share on other sites More sharing options...
