ArcherC Posted 21 hours ago Share Posted 21 hours ago Hello, I recently submitted a book for the J.Scott Campbell Signature Series. CGC2937211024 It was delivered by Fedex on October 7, and is acknowledged as received by the CGC lookup. However, this book has not shown up on my dashboard at least as of today, and it's been 2 working weeks . (yes I know ... Hurricane notwithstanding). As the submission date has passed, I want to make sure the book is not lost. Also, this book is a previously CGC graded book. Not sure if that should complicate or delay getting it entered into the system so it can be tracked. thanks for any assistance on this. You guys do a great job in a near impossible situation. Thank you and please keep up the good work. cb Link to comment Share on other sites More sharing options...
Administrator MattM CS Posted 2 hours ago Administrator Share Posted 2 hours ago Hello! Looks like you called in regarding this on Friday. As this submission is currently in a holder, before it is scanned into the system for the signing the book is sent to the crack-out room to be removed. This can delay you seeing this on the submission tracking page. Rest assured as long as the package was delivered, which you can check on our home page using your shipment tracking info, we do have it and it is in process. Thanks for your patience. As a reminder, the submission does not need to be received into the submission tracking page before the cut-off to qualify. It only needs to be delivered before this date. Thanks for your patience! Link to comment Share on other sites More sharing options...
ArcherC Posted 40 minutes ago Author Share Posted 40 minutes ago thank you @MattM CS ... and I think it's awesome there's an area called the "crack-out room" .... Link to comment Share on other sites More sharing options...