Hi,
I apologize that I already have correspondence going with your email service team, but the anxiety is starting to build up a little and I'm afraid I have not received any clarity on my issue.
History:
I submitted a Standard sub, received on 5/25/22 for CCS C&P, then of course Standard Grading. That specific submission went from "Received at CCS" to "Grading/Encapsulation/Imaging" on June 13th, 2022. I never noted any "CCS In Process" status. When I inquired over email, the CS rep said it did indeed skip pressing, and they would expedite it back to CCS. After another 2 months (plus or minus a few days), the status finally went to "Grading/Quality Control" and then "Shipped" on August 5th. When I reviewed the grader notes (thank goodness they were provided), the bulk of them were indeed "good pressing defects" as per the CCS website. I asked CS, and a different rep did confirm they were not pressed and offered to re-submit as ME with priority TATs. So, they were sent back in their slabs as an ME with specific notes in the Packing list "Skipped pressing, please press and regrade" as per the CS rep instructions on all 3 items.
Newest Concern:
On 8/19 they were received back at CCS (see image below) as an ME. In case the images are not clear, here is the sub info: Order: CGC5909669660, Submission #: 4114008.
However, on 8/26/22, these went again from "Received at CCS" direct to "Grading/Encapsulation/Imaging" without any "CCS In Process" or CGC received date update, and now they have been "stuck" for the last 2.5 weeks with nothing happening.
As I understand, when a shipment goes from CCS to CGC, the "received date" is updated to reflect that transfer, yet here again on the ME re-sub, I do not see that. Just like my original order that never properly transferred from CCS (the received date had never updated after the original "Received at CCS" as shown below which is a solid clue something was missed).
So, I asked over email, and I was told they will look deeper into it (and I am still waiting on that response), so I'm sorry for "cross-support-posts" between email and forum, but I really want these done properly, and now it's been seemingly stalled (I was also told ME's are done very fast) and I'm worried I'll have to submit again for a 3rd time.
I appreciate any clarity on these books.
Thank you!!