Question for the board about sales problems.
So I purchased two books on here from the same seller for right around market price just because I wanted to take them off my search list.
I get the books safely packed. These were over $300 combined, so I am not talking about low-cost books. The one CGC case is gorgeous, and the book has been inserted into a third-party protective bag. I am overjoyed with this one!
The second book had no protective bag, and the case looks like someone accidentally scratched it up to the point this needs to be a reholder. The photos did not pick up on this or I would have caught it and asked questions.
When I contacted the seller and politely pointed this out, I also offered what I thought was a reasonable solution. If he at least pays the reholder fee, I'll cover shipping. I am in the process of sending a large order into CGC anyway, so it would just be additional weight.
Am I being fair? Also, if the seller blows me off when I am being very polite, is this the thread to attempt to resolve this? I am assuming so.
Thanks folks for the guidance in advance.