CGC Mike

Hm I just did a random search, and it worked for me. If you continue to have this problem, send me a PM, and I will open a ticket with web help.

Could you forward me the 2 e-mails from the reps? mgreenwood@cgccomics.com

They can be in the same bubble bag. I would put the packing slip in front of each order. You could even attach a note that there are 2 submissions as an added precaution.

so if someone sends in a book when it was a 10 day turn around then by time you get it it had become a 27 day turn around they are stuck with the 27 day turnaround? Unfortunately, TAT's are not guaranteed, and this can and does happen.

Ignore what I typed above. This is what I was told by customer service. When the customer signs up they select their primary collecting interest and this is where the credit will be applied. It can be moved to one of our other companies if the customer prefers as long as they have not used any of that credit yet. If you haven't used any of the $150 yet then you just need to email or call customer service to let them know that you prefer to have the credit applied to NGC and we can move that for you here.

Hello I believe you can do this but, I will check to be sure and let you know. I think you would have togo into your account and chang your primary collecting interest to coins.

Turnaround times are based on the amount of submissions we receive, and vary based on that.

Out of curiosity, did you submit the book you posted in this thread yourself?

Hello Provided you live in the US, you can fill out an online submission form and select mechanical error. A prepaid shipping label will be sent to you. (If you don't live in the US, you would have to e-mail customer service to get the shipping label.) Be sure to specify the problems on the form. We will fix this for free, and return it to you at our expense. Mike

I am told your order should be done within the 20 day window.

Hello That could be indicative of water damage. So, I would say probably not. However, there's a slight possibility that it could be a pinched layer error. That's the best opinion we can give from a picture. Mike

The second one with the more faded banner is correct. We had to reduce the opacity of the logo just a bit because of the set names are long. We also moved the sub grades to the back to allow for a signature line on the front of the label.

Hello Just have your friend that submitted it fill out another submission form, and select mechanical error (ME) A shipping label will be sent to him. Be sure to clearly state what the problem is. We will fix it, and mail it back at our expense. Mike

Hello They can be shipped in the same box. Just make sure the packing slips are clearly accompanied to the books for that submission.

I have not seen the book in person so, I have no idea. I was only told it was rejected by CCS.

I am looking into this, and will post the answer as soon as I find out. Mike

I will ask the grading team.

No certain ETA. But there's a concept in the mail to us right now. We should hopefully know how that works by next week.

I've been here every day for nearly a year. Got forbid I take 4 hours of flex time for 2 days. I come back both evenings, and everything here is a disaster. I will start being more generous with the points.

Hello This is what I was told from the people in charge of the database: You can assure the customer that if the cards are genuine, they can send in any Yu-Gi-Oh card and we will verify and grade it. This applies to cards that have not be uploaded yet. As for the 20th Anniversary set, I am submitting it for upload by EoD. I am taking time on the Korean cards because the re-print runs done by the Korean manufacturer are largely undocumented making verification more time consuming.

No certain ETA. But there's a concept in the mail to us right now. We should hopefully know how that works by next week.

Here's a link to the announcement. https://www.cgccomics.com/news/article/10226/

I believe the announcement referred to CGC labels.

Detached centerfold.

I will check on the status of this. Mike