johnl702

46 minutes ago, Rob420 said:

i mean how many months can cards sit in grading/qc before they go to the next stage and when you contact them i get the same paste and copy or --script they use .

My PSA order is sitting there since 10/26/20 in research and id. They all suck except sgc right now. Blame the base card flippers for clogging the system with 300 Tatis Jr cards for their small orders. If you're one of the flippers I feel bad for you. You're going to lose a lot of money.

11 minutes ago, Yeahiwasder4dat said:

I get where he's coming from though with sending in something on an 80 day turnaround that becomes 199 so I don't blame him for feeling "baited". I would've never submitted at the time if I knew it was as bad as it was.

While reading that article I linked the CCG president said he didn't think the backlog was unmanageable, even though they were over a month behind on opening submissions at that point. The principle of the matter gets me irate as much or more than the actual time.

I wouldn't have sent in either. They should have waited to have the infrastructure in place to handle this. 

19 minutes ago, Yeahiwasder4dat said:

That's a generic phrase for multiple situations in which what's advertised isn't what's available or received. Doesn't apply to just cars.

I know, he doesn't.  This isn't bait and switch. That implies they knowingly did this. CSG is swamped and has poor management. I highly doubt this is the outcome they wanted.

2 hours ago, Rob420 said:

the bait was them saying hey sub a bulk with us and the turn around time was x amount of days ( that was a lie ) should of got them back based on the turn around times when i sent them in a month ago  , the switch was them pushing back my orders they have due to all the bulk they have got in since feb and the lies of needing thicker slabs 

Bait and switch is the old car sales tactic. Get them in for a cheap model, say its sold and up sell the customer. I think your definition is off. Maybe you shouldn't be a little b**** and stop whining.

4 minutes ago, Rob420 said:

How many Customers feel Csg has pulled the bait n switch on then once they got their cards ? 

How are they doing a bait and switch?

3 hours ago, MountainG said:

The only outrage is that my order is already 15 business days past TAT(if it is actually when delivered haha) and still scheduled for grading. 

I'm in the same boat. I'm past the TAT and have been told by customer service that I'm waiting on encapsulation. Delivered 3/11 and 4/1 when the system says received.

6 hours ago, jsrva said:

Been wondering the same. I am a collector who got back into The Hobby in March 2020 when the pandemic hit. But I spent a fair bit of time educating myself on corners, edges, centering. and surface and truly don't understand why people buy raw trash on eBay and send it it in expecting a PSA 9/10 or a CSG 9.5.

I've had many cards purchased raw on ebay get graded for 9 and 10. If something is not in the stated condition I start a refund. You just have to do your homework and ask for extra images from the seller if you're not comfortable with their description. 

1 hour ago, Matt Macaluso said:

You'll be thanking me when CSG can hold its own when it comes to value. 

I had a brady rookie that was getting the same kind of talk. I listed it for $2500, last sale was 1100. I ignored the bs and guess what? Sold for $2500! Shoot for the stars, it never hurts asking!

3 hours ago, coinstudentdeadeye said:

You read my mind about the class action suite, i wonder what cost are to start one but bet you i got it. Last time customer service was very rude, very unbelievable like if you cant handle the pressure your in the wrong business lady, yes it was a lady. After my last submission ill be about $9k into grading with this company and yet i got treated like just for calling and telling them to send me cards back with one particular card not graded due to them not having the thicker slab, and omg lady was so annoyed with me i dont mind price increase even though the market for the cards is very low at the moment seems like not even 50% of PSA worth of equivalent. But when you've invested heavily into the brand and have an experience like that well thats just a slap to the face. And im not one to turn the other cheek. 

They're smart enough to say the turnaround times are estimates. There is no lawyer who would be willing to take on this lawsuit. This is why I sent in only five cards. You have to test it out before making the big investment. 

I went to Target last week and there was a huge amount of people waiting on cards. I asked the poor kid that was trying to contain the chaos and she said there was 38 people waiting to buy, insane!

Is grading supposed to only be for collectors? Why is a bad thing to profit from a hot market? If speculators want to blow a bunch of money grading base cards let them, it's their money. I personally hope some of the young people who are starting to collect for the profit stick around. We need new blood in this. 

You're good then! I haven't done welding since high school. Everything I find that's affordable is a rust bucket.

Just now, Greg Christiansen said:

To be honest I've been looking at restoring late 60s model muscle car to pass the time. maybe early 70s. take my mind off of it. I have 12 more submissions ready to go but I'd like my 3 in progress to be done first. I found a 69 Chevelle for 1,500...I'm looking into it.

It's a money pit. The mechanical part isn't bad, but if you don't know body work it gets pricey quick! As long as they log the cards in quicker I'm ok with the wait. It's not income for me. I hate not knowing if my cards are secure or not.

On 4/3/2021 at 3:21 AM, ItismeH said:

So on 4/1 your submission went live into the submission tracking phase? What service level did you choose?

It was entered as received on 4/1, economy with subs and autos.

My submission was received 3/11 and entered on 4/1. So three weeks to process. I wonder how PSA limiting submissions will effect this.

20 minutes ago, tmoore_25 said:

Care to elaborate how you are intimately aware of the backlog?  I'm not seeing consistantly late returns. I mentioned in another post that they will get backed up just SGC did,  but haven't noticed it yet.

It's happening already. My 3/11 order I'd still not in the system. They said they are working on 3/8 orders. They've been saying this since I originally called on 3/18. Too many orders right now. Maybe do a lottery system like HGA?

On 3/26/2021 at 12:40 PM, Matt G said:

Hello @KLWalden,

Thank you for your post. CSG typically enters submissions into the system within 72 business hours of being received. We are currently experiencing a brief backlog which is affecting this estimate and may cause a delay of a week or so.  Once the submission is received into the system, you will receive an automated confirmation email and the invoice will be visible in the "Submission Tracking" feature in your account. Please contact our customer service department below if you have any further submission questions and thank you for your patience.

service@csgcards.com

I submitted my order 3/7, delivered 3/11. I called and emailed customer service on 3/18. They said they are working on inputting the 3/8 submissions. It's now 3/29, ten days later. I look in the system and still no update. I just called customer service and they said that the processors are still working on 3/8!!! Ten days and no movement. Customer service gave me the general answer of we are expanding our service and hiring more people. Shouldn't this have been put I to place prior to accepting submissions? CSG knows the market is crazy right now. Why wouldn't they have the infrastructure ready to go? It makes no sense to me.

I've bought several cards off ebay that have come back 10. If you have questions ask for more pictures of the cards to make your decision. I've also returned cards that weren't as described. 

From what I was told they're getting a massive amount of submissions. I do comic books with cgc and it's always a good job that's worth the wait.

My package was delivered 3/11 and still isn't in the system. Customer service said they are on the 3/8 orders.