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Maribeth

Administrator
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Everything posted by Maribeth

  1. Hi Debaser17, Please continue to use www.CSGcards.com and you will be redirected to the newly branded site. The registry will be moved to CGCcards.com sometime in August. Please let me know if you have any other problems and I will report it to our programmers. Thank you.
  2. Hi UncleTed, I moved this to Ask CSG as this is a Customer Service question. @CrystalM CS would you please assist? Thank you.
  3. The CGC Cards registry will be temporarily unavailable beginning approximately 8am ET, while we work on some updates related to the merger. These updates may take several hours and we apologize for any inconvenience this may cause. We expect the registry to be available on Wednesday, June 12th. What is happening to the registries? Right now, there is a CGC Cards Registry for TCGs and non-sports cards alongside a CGC Cards Registry for sports cards. We expect that in mid-September the registries will be combined so that TCGs, sports cards and non-sports cards are all able to be added to one CGC Cards Registry. The points awarded in the CGC Cards Registry will reflect the updated CGC Cards Grading Scale. With the consolidation of the cards registries, CGC Cards has updated the scoring system. The update provides a more comprehensive model that aligns with the goal of fostering fair competition, while also recognizing distinct differences among the card types based on their varied attributes. CGC Cards believes this will provide a better experience for collectors participating in the CGC Cards Registry and open the door for new ways to compete. Due to the scoring system update, some registry participants’ scores will change, most likely with an increase in points. But as always, scoring is not the singular deciding factor when it comes to the registry awards. The CGC Cards Registry team of experts has hundreds of years of combined experience in collectibles and takes into consideration many factors when choosing winning sets each year.
  4. @DaveBray I have reported your card to our programmers for assistance. Some newly graded cards are showing as Unknown Item in inventories and they are aware of this issue. We apologize for the delay in correcting this and appreciate your patience.
  5. June Sets Baseball 1996 Topps 1997 Bowman Chrome 2013 Topps Finest 2018 Bowman’s Best Power Producers 2018 Bowman's Best Future Foundations Die-Cuts 2020 Panini Prizm 2021 Bowman’s Best 2021 Topps ’51 Blake Jamieson 2021 Topps Holiday 2021 Topps Platinum Players Die-Cuts 2021 Topps Throwback Thursday 2023 Topps Jim Gilliam Nick Yorke Basketball 1992-93 Fleer Ultra All Rookies Series 1994-95 Collector’s Choice Gold Signatures 1994-95 Upper Deck 1995-96 Fleer Ultra Scoring Kings Hot Packs 1997-98 E-X2001 1997-98 UD3 1998-99 Upper Deck Ovation 1999-00 SkyBox Metal 2006-07 Fleer E-X 2009-10 Upper Deck Jordan Legacy 2009-10 Upper Deck Jordan Legacy HOF 2014-15 Panini Excalibur 2017-18 Donruss 2019-20 Donruss 2019-20 Panini Chronicles Green 2020-21 Donruss Green Flood 2020-21 Donruss Green Laser 2020-21 Panini Hoops SLAM Cover 2020-21 Panini Mosaic Stained Glass 2020-21 Panin Prizm Flashback Fast Break 2021-22 Donruss Optic Blue Velocity 2021-22 Panini Hoops SLAM Cover Holo 2021-22 Panini Revolution 2021 Panini Prizm Draft Picks Orange Ice Bol Bol Dillon Brooks Baron Davis Robert Horry Kyle Kuzma Lauri Markkanen Kenyon Martin Jr. Diana Taurasi - WNBA Xavier Tillman Football 2005 Topps Chrome 2012 Topps Platinum 2018 Donruss Elite Series Rookies 2018 Donruss Optic Red & Yellow 2018 Panini Elite Draft Picks 2018 Panini Playoff Rookie Wave 2018 Panini Prizm Instant Impact 2019 Panini Prestige 2020 Donruss Optic Preview 2020 Panini Select Copper Die-Cut 2021 Panini Phoenix Rookie Rising 2022 Panini Certified 2022 Sam Howell Aidan Hutchinson Rondale Moore Chris Olave Desmond Ridder Derrick Thomas Kenneth Walker III Hockey Cole Caulfield Dominik Hasek Mixed Martial Arts Nate Diaz George St-Pierre Racing Ayrton Senna Soccer 2014 Panini Prizm World Cup Signatures 2022 Panini Prizm World Cup Alphonso Davies Luka Modric Wrestling 1988 Wonderama NWA Dusty Rhodes
  6. I have asked our programmers to review 1401000566009 as well. We are still have some difficulty with newer graded card ID numbers showing as Unknown Items in the registry.
  7. Hi, I see we emailed you a request on April 21st to send 1401000566009 back due to a labeling error. I will report the other cards to our programmers to determine the issue. We apologize for the delay in adding cards to registry sets.
  8. Hi Debaser17, Were those cards sent back as Mechanical Errors? If so, @CrystalM CS, would you please research this? Thanks.
  9. Hello, Thank you for the information. This was reported to our programmers.
  10. May Sets Baseball 1986 Sportflics Rookies 1991 Upper Deck Baseball Heroes Nolan Ryan 1992 Pinnacle 1992 Topps Gold 1993 Score 1993 Topps Finest 2013 Topps Chrome X-Fractor 2014 Bowman Prospects 2019 Bowman’s Best Top Prospects 2019 Topps Opening Day 2021 Bowman Draft Chrome Refractor 2021 Bowman’s Best Atomic Refractor 2021 Topps Chrome Rookie Autographs 2021 Topps Update ’86 Silver Pack 2022 Bowman Bowman in 3-D 2022 Topps Rainbow Foil Miguel Bleis Yoelqui Cespedes Antonio Gomez George Kirby MJ Melendez Dustin Pedroia Logan Webb Basketball 1999-00 Upper Deck MJ – A Higher Power 2007-08 Topps Chrome 2007-08 Topps Finest Football 2020 Panini Absolute Green 2020 Panini Chronicles Score Silver 2021 Panini Select Green & Yellow Die-Cut Golf 2003 Authentic Hockey 2005-06 Parkhurst Soccer 2018-19 Donruss Press Proof Red Wrestling Rowdy Roddy Piper
  11. Hello Debaser17, Some cards are still showing as Unknown Item in the CSG Registry. Our programmers are working to correct this and hope to have it resolved soon. We apologize for any confusion and appreciate your patience.
  12. Cards which were showing a zero (0) for a score should now be reflecting the proper score. If you have certification numbers still showing zero, please email registry@CSGcards.com and include the certification number so we may research the problem.
  13. Hello, If you would like to request placement for your cards, please do so through the CSG Registry. All NEW SET requests will now need to be requested from the CSG Registry. Do you have a NEW SET request? Please follow the directions below to request a new set. Please be sure you logged in and select CSG Registry on CSGCards.com. 1. Select the Sports Category and then the type of set. 2. Click on Request a new set type here. 3. Enter the Sport, the Set Type, and any relevant certification numbers. The Admins will receive an automated message to review your request. Please check our Newly Released topic before requesting a new set. We may have already created the set and you may only need to request a new slot.
  14. Hello GB17, This is a different certification number than the one you listed above. Cards listed as Unknown Item in the CSG Registry are one of the bugs our programmers are working to correct. We apologize for the delay and hope to have this resolved soon, however, we do not have an ETA on when.
  15. Hi GB17, All the cards you mentioned are available or already exists in those player sets. Please try to clear your cache on your computer. A description is showing for the Desmond Bane card when I am logged in as you.
  16. Unfortunately, some cards are receiving a zero for a score, our programmers are still working the bugs out from our system update. We appreciate your patience and understanding while we work to resolve update issues.
  17. Hi GB17, All of your Cameron Johnson and Evan Mobley cards have placement in the CSG Registry. You may use the Autobuild feature to add these cards to their respective sets or you may add them manually from your inventory page by clicking on the yellow plus sign.
  18. Hi GB17, We apologize for the delay in adding new slot requests. We currently have one outstanding request for you. Our programmers are working to resolve the new system update issues as quickly as possible. We appreciate your patience and hope to have these corrected soon. The player set request for Tony Pena has been reviewed and unfortunately, we are unable to create this set at this time, as it does not meet the minimum requirements. Once more cards are graded, we may reconsider this request. Many of his cards are eligible in company sets and if you haven't already, you may create those and add his cards.
  19. Hi Bill8181, Our programmers are working on correcting this, however, we do not have a date when this will be completed. We apologize for the delay and appreciate your patience as we work to resolve the issues.
  20. Hi Nick, It was a pleasure to speak with you regarding this. Please let me know if you have any other questions.
  21. Hi UncleTed, It is not necessary to request score corrections for cards graded Gem Mint 10 showing a zero score. Our programmers are working on correcting this, unfortunately, we do not have an ETA on when this will be corrected.
  22. Hi Shockmaster, Unfortunately, I do not have any further information other than they are working on correcting the zero scores for Gem Mint 10 graded cards.
  23. The scores for the base card were incorrect based on recent sales and when updated in the scoring algorithm, the scores dropped. If you wish to provide recent sales documentation for the gold parallel, we will be happy to review the scores for that card again. The CSG scoring algorithm takes into consideration many factors when calculating a score, including, but not limited to, the grade of the card, recent sales, and number of available cards.
  24. Hi Warner85, I made any necessary updates to the base card. Due to the increased popularity of the CSG registry, the team no longer sends email updates and concentrates on set and slot requests. The programming does not automatically send notification when score corrections have been reviewed.