Maribeth

Hi Bill8181, Our programmers are working on correcting this, however, we do not have a date when this will be completed. We apologize for the delay and appreciate your patience as we work to resolve the issues.

Hi Nick, It was a pleasure to speak with you regarding this. Please let me know if you have any other questions.

Hi UncleTed, It is not necessary to request score corrections for cards graded Gem Mint 10 showing a zero score. Our programmers are working on correcting this, unfortunately, we do not have an ETA on when this will be corrected.

Hi Shockmaster, Unfortunately, I do not have any further information other than they are working on correcting the zero scores for Gem Mint 10 graded cards.

The scores for the base card were incorrect based on recent sales and when updated in the scoring algorithm, the scores dropped. If you wish to provide recent sales documentation for the gold parallel, we will be happy to review the scores for that card again. The CSG scoring algorithm takes into consideration many factors when calculating a score, including, but not limited to, the grade of the card, recent sales, and number of available cards.

Hi Warner85, I made any necessary updates to the base card. Due to the increased popularity of the CSG registry, the team no longer sends email updates and concentrates on set and slot requests. The programming does not automatically send notification when score corrections have been reviewed.

Hello, Unfortunately that functionality is not available at this time. When you are logged in you may copy and paste your certification number to our verification tool for pop report information. We appreciate the suggestion and will forward it to the proper department.

Hello, Some aspects of the CSG Registry are affected by the system upgrade such as card scores showing a zero (0) when they should have a score, some cards are not adding to your registry sets but are eligible, new submissions showing as Unknown Item, and some newly graded cards and slot requests are in our list waiting for the update to be completed. Images may not be appearing in newly added cards to inventory as well. We apologize for any delay in adding your cards and for points to update. Our programmers are aware of the these issues and working as quickly as possible to correct them. If you have any questions, please feel free to email registry@CSGcards.com or you may send me a private message here on the Chat Boards.

Hi Warner85, Any score correct requests which were in our queue for review have been processed. You would not receive notification once they were completed. If your score corrections were due to the system updates not showing a score for your card, our programmers are still working to resolve this issue.

I have reviewed the other cards and made any necessary updates. The CSG scoring algorithm takes into consideration many factors when calculating a score, including, but not limited to, the grade of the card, recent sales, and number of available cards.

Hello, Thank you for bringing the slot to our attention. We are slowly making corrections to slots labeled as Non-competitive. The necessary changes have been made to your score.

Hello, Due to the system upgrade, we are experiencing some issues with newly graded cards. These cards are in our queue and will be added as soon as possible. We apologize for the delay in adding those new slots and appreciate your patience and understanding.

Hello, Thank you for the information. We have removed the slot from the set.

April Sets Baseball 1999 Topps 2018 Bowman Prospects 2019 Bowman Mega Box 2019 Bowman’s Best Top Prospects Refractor 2020 Bowman Scouts Top 100 2020 Panini Select 2020 Topps Update Prospects 2021 Bowman’s Best Rookie Craftsmanship 2021 Donruss Optic Holo 2022 Topps Fire 2022 Topps Heritage Chrome Purple Refractor 2022 Topps Update ’87 Silver Pack 2022 Topps Update Black Gold Lucas Giolito Trent Grisham Tanner Houck Noelvi Marte Austin Meadows Rafael Palmeiro Juan Soto Bryson Stott Basketball 1995-96 Topps Finest 1997-98 Upper Deck Jordan Tribute 1998-99 Upper Deck Black Diamond Double Diamond 2003-04 UD Top Prospects 2017-18 Donruss Optic Red & Yellow 2017-18 Donruss Optic Shock 2018-19 Panini Threads Dazzle 2020-21 Donruss Choice 2020-21 Panini Certified Mirror Red 2020-21 Panini Select Red White & Green Cracked Ice 2021 Panini Prizm Draft Picks Red Ice 2021-22 Donruss Optic Factory Set Boxing 1910 T220 Mecca Cigarettes Football 2002 Topps 2003 Topps 2012 Topps Chrome Orange Refractor 2016 Panini Select Silver 2018 Panini Contenders Rookie of the Year Contenders 2019 Panini Contenders Rookie of the Year Contenders 2020 Panini Mosaic Rookie Scripts 2020 SAGE HIT Premier Draft 2021 Donruss Press Proof Red 2021 Panini Contenders Round Numbers 2021 Panini Prizm Silver 2021 Panini Prizm Rookie Variation Silver 2021 Panini Rookies & Stars Airborne Red Scope Nick Bosa Jordan Love Joe Mixon Warren Moon Brock Purdy Aaron Rodgers Rookie Devin Singletary Brian Urlacher Hockey 1973-74 Topps 2022-23 Upper Deck Jack Eichel Mixed Martial Arts Khmazat Chimaev Multisport/Misc. Sports 1979 Brooke Bond & Co. Olympic Greats 2021 Upper Deck Goodwin Champions Racing 2022 Topps Now Formula 1 Jackie Stewart Soccer 2020-21 Topps Chrome UEFA CL Pink X-fractor Franz Beckenbauer

Hi, The CSG Registry is affected by the system updates and our programmers are working to correct these score issues. We apologize for the delay in adding your correct scores.

Hello, Unfortunately, we do not have an update at this time. Our programmers are working on to correct them as quickly as possible. We apologize for the delay.

Hello Bill8181, Thank you for the inquiry. Please see my post regarding CCG system upgrades affecting the CSG Registry in this forum. We apologize for the delay in posting card scores and hope to have this resolved soon. Thank you for your patience and understanding.

March sets Baseball 2005 Topps 2008 eTopps Allen & Ginter Yankee Stadium Tribute 2013 Panini Select 2013 Topps Finest Refractor 2014 Topps Chrome Refractor 2015 Topps Chrome Refractor 2017 Topps Chrome Refractor 2017 Topps Heritage Minor League 2018 Bowman Chrome 2018 Bowman’s Best 2018 Topps Heritage High Number 2019 Topps Chrome Refractor 2019 Topps Chrome Future Stars 2019 Topps Update ’84 Silver Pack 2020 Bowman 1st Edition Sky Blue Foil 2020 Donruss Optic 2020 Leaf Pete Rose Charlie Hustle 2020 Topps Heritage Chrome 2020 Topps Heritage Chrome Purple Refractor 2020 Topps Heritage Chrome Refractor 2021 Topps Chrome Prism Refractor 2021 Topps Chrome Refractor 2021 Topps Heritage Chrome Refractor 2021 Topps Update Tek 70th Anniversary 2022 Bowman 1st Edition 2022 Bowman 1st Edition Sky Blue 2022 Topps Update Ronald Acuna Jr. Rookie Ji-Man Choi Shin-Soo Choo Carlos Delgado Kwant-Hyun Kim Joe Mauer Chan Ho Park Robert Puason Bryan Reynolds Hyun-Jin Ryu Fernando Valenzuela Basketball 1995-96 Fleer Metal 1996-97 SkyBox Z-Force Big Men on the Court 1998-99 Upper Deck Black Diamond 2002-03 Flair 2019 Panini Prizm Draft Picks Silver 2019-20 Panini Hoops Purple 2019-20 Donruss Optic 2019-20 Panini Mosaic Pink Camo 2019-20 Panini Mosaic Red 2020 Panini Prizm Draft Picks Red White & Blue 2020-21 Panini Chronicles Teal 2020-21 Panini Mosaic Blue Wave 2020-21 Panini Mosaic Emergent Green 2020-21 Panini Mosaic Reactive Yellow 2020-21 Panini Mosaic Silver 2020-21 Panini Prizm Red Michael Cooper Moses Moody Calvin Murphy Football 1996 Fleer Metal 2004 Bowman Chrome 2005 Bowman Chrome 2007 Topps Chrome 2007 Topps Finest 2014 Panini Prizm Fresh Faces 2018 Donruss Rookie Gridiron Kings 2018 Panini Contenders Draft Picks 2018 Panini Playoff 2018 Panini Prizm Rookie Introductions 2019 Panini Select Silver 2020 Panini Chronicles Pink 2020 Panini Prizm Emergent Green 2020 Score Red 2021 Donruss Vortex 2021 Panini Prizm Draft Picks 2021 Panini Select Black & Gold Die-Cut Shaun Alexander Teddy Bridgewater Kareem Hunt Josh Jacobs Tim Tebow Rookie Carson Wentz Hockey Matty Beniers Scott Stevens MMA Colby Covington Soccer 2020-21 Panini Prizm Premier League Red Ice 2020-21 Topps Chrome UEFA CL Speckle Refractor Jeremy Doku Curtis Jones Heung-Min Son

Hello, Please read the post regarding this in the link below. Thank you.

Thank you. I am forwarding this to our programmers and will respond once I have more information.

Hello, Cards may be added to your inventory/registry sets once a submission is marked as shipped. Would you please provide the submission number so we may research this? You may either provide it here, email it to registry@CSGcards.com or send me a private message. Thank you.

Hi UncleTed, I believe this is due to the new system upgrade. I have reached out for clarification and will respond once I have more information. We apologize for the delay in adding images to your sets. I apologize for the delay in responding, I needed to ping Customer Service for a response and yes, this is due to the system upgrade.

Hello, This is also a result of the system upgrade. We apologize for the delays and hope to have these corrected soon.

Hi Shockmaster, Please see my post regarding system updates affecting the CSG Registry.

Some aspects of the CSG Registry are affected by the system upgrade such as card scores showing a zero (0) when they should have a score, some cards are not adding to your registry sets but are eligible, new submissions showing as Unknown Item, and some newly graded cards and slot requests are in our list waiting for the update to be completed. Images may not be appearing in newly added cards to inventory as well. It is not necessary to request score corrections for cards showing a zero(0) for a score. We apologize for any delay in adding your cards and for points to update. Our programmers are aware of the these issues and working as quickly as possible to correct them. If you have any questions, please feel free to email registry@CSGcards.com or you may send me a private message here on the Chat Boards.