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Darkseid of the Moon

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Posts posted by Darkseid of the Moon

  1. On 6/16/2021 at 5:51 PM, I like pie said:

    I finally got a MicroTek i800 and it is much better on glare. The thicker slabs still get it a bit, as others have mentioned.

    I'm having one problem though. There is a thin line that shows up vertically on the scans. I cleaned the glass back/front but it's still there.

    Any known fix for this?

    Could the line be from the scanner light? 

    I have a Microtek 9800XL.  Scans were very faded, so I found a manufacturer that makes replacement bulbs for $50 https://www.jkllamps.com/BF20325-24B_ASSY_01

    https://www.fixya.com/support/t651899-microtek_scanmaker_9800_xl

    Put their new light in and it fixed my faded problems.

    Skip to 2 years later, now my scanner is producing the same kind of line as Yours...

  2. Sorry, My comments were initially based on a Google search for: "myslabs"

    The Google top search result is a link to Your Home Page.  On Your Home Page, there is only a little black bar that says "Browse Comics"  If You are trying to promote graded comics on your site, it doesn't seem very intuitive to only provide one single button to go to the Comics section...  Do companies (not just Yours) - even pretend like they are End Users and try to simulate how Buyers find what They're looking for?  In other words, search engines and search results are the #1 most important aspect in terms of generating profits...

     

    I had an entire list of recommendations to make the site better, but I just deleted them all because I honestly don't think the site will succeed with it's current Web Design and UI.  I also don't think You will win against future Buyers and PayPal Money Back Guarantee Claims in regards to not accepting returns.

     

    I really want to find another good venue to sell on.  I'm pulling for You and I'm spending my time to write this in hopes that you will take some of my criticism as "constructive".  Best of luck to You and Your Team!

  3. On 6/12/2021 at 1:06 PM, MySlabs said:

    These boards and Instagram lack a unified browsing and search mechanism.  Myslabbedcomics offers that

    I just visited the site to see what was on there in terms of cgc comics. 

    I was really hoping this would be a great alternative to some other sites, but the sites' search and browse functions are terrible at best.  The site doesn't even have a drop down option under "category" for comics...

    To me, the #1 most important thing about shopping for anything online is being able to find what I'm looking for.

    I just don't get how some of these selling platforms and even big auction houses - lack unified search and browse features. 

    How does any business expect to generate profits/sales if they can't even provide a way for customers to find what they're looking for?

  4. I just saw some copper and bronze age Marvels Books just sell at auction for multiples of past prices.

    Like an Uncanny X-men #300 CGC 9.8 (Silver Holofoil) just went for a whopping $143, when you could buy those a dime a dozen for $30 - $50 just a few months ago!

    Also looks like Marvel Premiere #1 is going higher too.  8.5 just sold on ebay for $713 Edit: looks like MP#1 BIN are priced very high too.  I didn't think it had increased that much!  Jeez!  I'm still beaten myself up for not buying a few 9.4/9.6 for $500 on MyComicShop back in the day, bc I thought they were priced too high.  Doh!

  5. So what happens if an ebay seller fully insures the book and uses signature confirmation, and then the lazy postman just drops it off without ever obtaining a signature?

    To my experience, if the lazy postman doesn't get an authorized signature, they either have to leave the "we missed you" door tag or they just forge your signature themselves. 

    So are you saying that the buyer said he never got the book, even though someone signed for the package?  - Wouldn't the post office be at fault for not actually obtaining a signature?  Or is it because the post office has no way of telling if the lazy postman forged the recipient's signature?

     

    I just signed up for the mismanaged payments and I'm reluctant to sell through them after reading so many horror stories with feebay.  Their outsourced "customer service" agents are about as effective as talking to the back of your hand...

    I have bought some very high dollar books $7500 + on feebay, and the sellers have always used registered mail with adult signature required.  Would this help to avoid all the scammers who claim item not received?

  6. Update 6/8:

    Checked the mail last night and to my surprise, there was the refund check with $50 extra as I  requested.  $4600 total

     

    I'm just glad I got my money back and this fiasco is over with!

    Currently, I definitely wont be buying anything from their marketplace until they fix their flawed system as well as their accounting system for open ordersThere have been some really good suggestions/ideas presented on this thread from members that CC should definitely look into.

     

    To me, it just seems as if CC is still stuck in phone > e-mail mode.  But as someone else mentioned, - it's the digital age now.  E-mail is a perfectly acceptable form of communication, and one that I prefer over talking over the phone for multiple reasons.

     

    CC did send an "apology" letter with an order I received 4 days ago, but that apology just made me more furious, - so I did not want to talk about it until I received the check in the mail.

     

    In their "apology", - they only place fault on the consignor not being able to uphold their part of the deal.  Where is the apology for their failure to keep weekly communications with that consignor to make sure that the book was sent in after payment was made?  CC didn't even know the consignor hadn't sent in the book until my 1st inquiry 5 weeks after they got my $4500.  And the total lack of communication on their part for the next three weeks  that I had to endure - was not mentioned in their apology at all. 

     

    I will leave it up to Your interpretation on whether or not you would be a happy camper if you received this apology note while still not knowing if you were gonna get a $4550 check or not... 

     

     

     

    CC.jpg

  7. Came her bc I've been having major issues with the site as well since the implementation of their new managed payments.

    I had to enter in the last 4 digits of my SS#

    I was going to list some items, but I wasn't able to see my selling limits like the old format showed.  -(You know, the old seller's hub that was nice and easy to navigate...)

     

    Anyways, just got off the phone with "customer support" (shrug).

     

    They told me there is no selling limit on your first listing, and that they will determine your selling limits based upon your 1st listing.

    I also asked why I wasn't able to see the new sellers hub.  They told me you wont see the new hub until after your 1st sale...

    All this info would have been nice to know if they walked you through the new BS setup when setting up their new payment system...

     

    "If it ain't broke don't fix it"

  8. 3 minutes ago, Randall Ries said:

    But dude. I have been in your corner as far as recognizing Metro (actually ALL of them) could use some improving. I'm NOT in your corner with the attitude. It's (respectfully) your poor form butting heads with Metro's poor form. It's ugly and unseemly. I'm sorry.

    As you can see, from the e-mails back and forth.  I remained calmed and civil up until May 28th.  Almost 2 full months of them recieving $4500 payment!

     

    Would You be able to remain calm after 7 weeks of giving them $4500? 

    After them giving me the run around and taking 1 week to give me the same excuses week after week, I had had it with them, - as you can see from my May 28th reply

    You also stated to find another book. 

    There were literally no other FF#45 CGC 9.2 for sale at the time!

  9. 1 minute ago, Randall Ries said:

    You waited way too long and it got to you. Should have checked in at the 2 week mark like I do. I bought COVID books from Metro and had them in hand 7 days later.

    The bottom of their e-mail specifically says to wait and have patience up to 3 weeks to ship it out. 

     

    I have also made 4 previous orders in the past 6 months, and every single order has taken them over 1 month to receive it in the mail...

     

    Do you really think I would want to "get anything from ComicConnect after this?  Like someone else stated: Shame on you 1st time, shame on me 2nd time...

     

    Well, I gave them 3 chances, 2 of which I shouldn't have, but I will never do business with them again.  I'm pretty sure all the other vendors will be happy to take my money - seeing as I have never had a bad experience in dealing with them.  I always pay on time, and the big vendors always ship on time.  Without any communications or me having to call them 7-10 days after placing an order...

  10. I also want to mention more dealers that have given me excellent customer service:

    cedarchestcomics, berkbridge, lfraz, dwscw, the-comic-crypt, collectors_comics, gary dolgoff, cloud9comics, flamingcarrot99, reece family, dave and adam's cardworld, worldwide comics, dale roberts, comics to astonish, and many more I forgot to mention!

    Thank you for providing me with an excellent customer experience!  Keep up the good work!

    In regards to settling this matter and the check, I have yet to receive it in the mail.  I also never received an e-mail from their customer service dept that a check had been sent out.

    So how many more weeks/months do I have to wait to get my $4500 back?!?

  11. Just now, mattn792 said:

    @Darkseid of the Moon - I’m in your corner that you were wronged in this situation, but I’d recommend using more tact in your future comms.  Dealers obviously talk to each other, and you could be burning bridges without even knowing it.

    Thanks Matt.  I get what you are saying.

    FYI, I have purchased over 400k worth of books in the past 2 months.

    The only place that I have had problems with is ComicConnect.

    MyComicShop, Comiclink, Heritage, etc... - have never done me wrong or treated me like this.

    I APPLAUD ALL THOSE DEALERS MENTIONED ABOVE FOR THEIR CONTINUED EXCELLENCE.

  12. On 6/4/2021 at 1:52 PM, thehumantorch said:

    I swear, it's like we're reading entirely different threads.

    Email is a perfectly valid form of communication and a form Comic Connect encourages by giving out their email address.  It's also a form of communication that I prefer because it's documented and I can refer back to it whereas a phone call relies on my questionable memory.  Please don't blame the OP for using a form of communication that Comic Connect accepts.

    Which unreasonable demand are you referring to?  That they ship what they sold?  That they contact him as promised repeatedly?

    The number of his posts in this thread have no relevance.  Is there an issue, who's at fault, what's going on, who's telling the truth?  That's what's important.  Do you really think the OP is full of it when he's posted cut and pastes of emails with Comic Connect including specific Comics and grades and invoice #s?

    Thank You for defending me!

     

    I can literally take screenshots of all the e-mails back and forth that I have saved.  If anyone would like to see them.

     

    Except for Randall.  They are that type of person that will never see something in a different way.  Even if physical proof is presented to them. 

     

    FYI, Randall, like Others have stated as well, e-mail is an acceptable form of communication as well as being able to document every sing word between the 2 parties.  How are you going to document the conversations on your old Batman rotary phone?

  13. On 6/4/2021 at 1:03 PM, Randall Ries said:

    Yes exactly. Business is business. I send $4200 and I expect the 10-14 business days thing. That's fair. More than that and I hear "They haven't sent the book yet" it's refund or store credit time. Always. Metro can't lose in that case. I'm the guy who will just take store credit. And again, I ask if it's a consignment book. It isn't? Cool. It is? Pass. Or at least I ask if this consignor has a good track record. Then wait the perfunctory 14 days. Day 14, I'm on the horn if the book isn't at the PO.

    It specifically says on Comic Connect's website to please wait up to 1 month before they ship out books.  And we are in a pandemic.  did you not realize that? 

     

    But please, keep defending them.  It amuses me and others here.  I think...

  14. On 6/4/2021 at 10:57 AM, Randall Dowling said:

    After reading this thread, all I know is that I would never want the OP to purchase from me.  To come on to the boards before they ever tried picking up the phone and complain about how bad Comic Connect is.  And then recount one unreasonable demand/expectation after another.  And half of all his posts are in this thread.  If I were Vincent, I'd refund his money and tell him never to purchase from Comic Connect again.

    This isn't the sort of person I give any credence to in assessing the quality of any good or service.  I think they're just here to grind an axe and make those guys look bad.  2c

    So you think in today's world, an e-mail is not as sufficient as a phone call?

    Sorry, next time instead of me trying to communicate through e-mails, (which counts as evidence in the court of law), I will use an old rotary phone and call them, only to get the exact same kind of crappy customer service as I have received through e-mails.

     

    I will need to borrow your old rotary phone though.  Are you willing to sell it to me?

     

    How would you act/be if a huge comic comapny was holdiing $4500 of your own money hostage for over 2 months now?  ComicCONnect didn't even notify the shipper to send the book in that I had paid for previosly 6 weeks at the time.  And you blame me for this? 

    How much for your old rotary phone?  I only want a vintage one. 

  15. Update: 6-2-21 Called ComicConnect to speak to an actual person about this nightmarish ordeal. 

    I pressed the button to speak directly to Vincent Zurzulo.

    Instead, got a woman named Kiera who asked why I wanted to speak to Vincent.

    Explained the situation, and she went away from the phone to tell Vincent I wanted to talk to him.

    She came back and gave me some more BS saying that Vincent was in a "meeting" and she could take a message.

    I told her that I have been e-mailing them about the problem for the past month and they take 1 week or longer to respond back to me.  So I said I don't want to leave a message.  I want to talk to Vincent, or I want my $4500 back now.

    She then says, "Well, this is the 1st time that I've heard about this."

    ComicCONnect is the crappiest Comic Company I have ever dealt with!  Do they even know basic customer service?!?

    Vincent needs to take that entire CLOWNSHOW to do some basic customer service seminars or lectures.  They absolutely do not know what customer service is!