No dmg while opening the slab? I'm worried about the consistency lately, to say the least.
I've never said this in 12 years of submissions but they are brutal the last few weeks. They aren't being inconsistent however, they are being consistently brutal.
I just got off the phone with customer service..
"We have heard no such thing, our grading standards haven't changed in years. You can't listen to other dealers about the grades they receive; they all exaggerate. Don't worry, your books will be fine."
I think they need to hear from some unhappy customers...