Thief? Possible, but I think grossly incompetent is probably the correct term. I had only heard about him when Comic Tom had him on and continuously giving him constant praise and accolades.
Well, a few weeks ago I decided to hit him up with a possible spine roll reversal on a relatively pricy book (at least for me anyway), and he wrote back last week explaining that the misalignment on it would not be worth fixing and that I should probably live with it. Now a thief would take my book and agree to "do the work", but he didn't.
So, I think he's just a big boob who got over his head and doesn't have much of a knack for business