I pay for walk through or an enhanced grading service in preparation to get a book back by a certain date, these services are not cheap...especially on an expensive book. It is very common where my books will deliver say on a Monday, but then not get received until 4-8 business days later. What this does is cause a massive delay where the turn time is essentially sand bagged until the book is received which is a little unfair. There are times where it is received same day, so it almost feels like CGC doesn't receive books on purpose, so they can pad their turn times.
Anyone else experience this? I have multiple friends who send in books who deal with the same thing. I've seen it go as long as 10 business days where a book sits, finally is received and then the "window" starts... which by the way changes all the time even after you submit based on current turnaround times quoted.