Well my Terry Austin books came back (4 of them) , then had to return 3 of them, got them back, then had to return all of them again. They arrived back last week and 2 of them still have to go back again.
My George Perez books which I opted for just standard grading (plus CCS) half of them have Bad Newton Rings and will have to go back plus it looks like CCS didn't even touch them, but rather just held them hostage for a few months and charged me storage.
All of these can be seen as well as full description of issues in my Journal.
I have cancelled my auto renewal of my membership.
They really need to get their chit together.