I've been a paypal customer for about 17 years and have never has one single problem. Last month I decided to list a bunch of stuff on ebay after not selling anything for two years. I sold three items and got an email from paypal that my money was being held for up to 21 days due to potential fraud issues. I called ebay and they said it was a paypal issue, although ebay said with my history they shouldn't be holding my money. I called paypal and got nowhere, even with a supervisor. My nearly 20 year history on ebay (no issues, no returns, no negatives, no issues buying anything) and my 17 year history on paypal didn't amount to squat. My money would not be released until tracking showed that the items had been delivered. They didn't even give me the option of proving my identity or anything. I was treated little better than some noob who just signed up. It's funny that they never had any problem with me sending money for purchases in the last two years but I try to sell something and apparently tripped some kind of BS algorithm that caused my money to be held.
The good news is that the payments did eventually clear but here's the weird thing. My money was held on those first three items sold but then I started selling more and those payment went through without a hitch. Doesn't make any sense whatsoever. What bothers me the most is that paypal doesn't even have (or more likely doesn't care to have) a system in place that would have allowed me to prove who I am and then get my money. I was just shut down.