Cnelso9

Thanks for the feedback. It was a screening for restoration on the unlimited value. It looks to be at scheduled for grading status now. Hopefully it wouldn't sit for 30 days in that status for a UV. Thank you!

Hello, checking the current status of two submissions- one shows scheduled for grading, sub#4323341 which is an unlimited value tier. And the other is in grading/encapsulation, sub#4324489 which is a modern fast track tier. Both submissions look to be right at the current TAT mark. Just wanting to make sure nothing is being held up, i.e. with billing. Got billed for the modern, but I don't think I've been billed for the unlimited value just yet. Any feedback you could provide would be greatly appreciated. Thanks! Chad

Thank you

Hello, submission #4076288 was received in the system on 6/7. Current fast track economy TAT is 26 days. This is past the current TAT. Are you guys getting a bit backlogged? Just curious. Thanks!

Thanks expert. I didn't know you were a veteran around here.

Says the guy with his 21 posts. Thanks man!

I deal in supply chain and logistics...and dealing with lead times on the daily is the norm. If you are going to increase rates on your submissions, then you need to ensure you are providing the service. We are seeing lead times increasing as rates increased, this is backwards. And I totally understand we should all be patient, but customers have a right to be perturbed when they are being charged more now to submit, with very poor TAT. If CGC is so backed up...they have some other options to help them catch up than just hiring and training a ton more employees. 1. Cut the signings. Stop them. This has to take up a ton of extra time. 2. Completely stop taking submissions until they are caught up. And here's an idea, and I know another card submission/grading site does this....but have a submission lotto of sorts...where you place your submission in the system, and let the site notify you that you can ship your books to them so you, the customer, can receive accurate TAT's. If you create your packing slip, CGC can send out a notification and the green light when you can ship to them (you would be in a line or list)....as opposed to your books just sitting for literally months now before they even get to them. Just a thought and a rant....

ALL YOUR ETA'S BELONG TO US!

Spending all that extra money on fast-track like I am doing, only to be told the TAT has increased a ton....sucks.

Maybe I am mistaken, but I swore TAT starts when the package has been delivered to CGC....is that correct? Or does TAT start when the package has been entered as "Received." I swore I saw something recently that TAT starts when your package is delivered...it may sit 2 to 4 weeks before it opened and entered....but that timeframe is counted into the total TAT. I could be wrong... If anyone could clarify, that would be awesome. Thanks.

Thank you for clarifying!

Just wanted some clarification on this type of submission, as I do like to send in 25 book modern pre-screen submissions. Thanks

Hello, I noticed something in the Q&A about the new policy changes going into affect on the 28th....and I noticed no more CCS Pre-screen services for modern books. So, does this mean there will no longer be a modern pre-screen service at all? Or does it just deal with CCS and CGC will still offer a 25 book minimum modern prescreen? Thanks!

Thanks for letting me know about your experience with that.

Thank you! To piggy-back on this question real quick- If I happen to have a book that I want submitted Express grading, but I also have some modern fast passes that I want to ship with that Express- in the same package to CGC. As a customer, we are directed to write EX for Express on the outside of the package so it can be opened at priority. If that box is opened for that Express tier graded book, do the other modern books in that package get placed into the system as well in that case (received)? Or are they packaged back up and put somewhere else, and are opened at a later date. Thanks! Chad